Avis (1 037)
Affiner
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Par note
Good
NEVER use Affiliate Link with them!!!
I started an Influencer Campaign on 16th of january and got A LOT of orders -> I can only see one in the Dashboard. This is ridiculous. I already lost so much time writing with more than 5 people from "Support" who keep saying "wait for 7 days after sale is confirmed". Its been already 2 weeks and I got NO SUPPORT and need to pay the influencer! If I dont get any help from development Team; I will have to calculate manually the Influencer Commission...
THIS APP & Support are a disaster!!
Thank you for your feedback, and we sincerely apologize for the experience you've had. We completely understand your concern, and we take your feedback seriously.
Regarding the missing orders in the dashboard, we’ve already escalated the issue to our development team, and they are actively investigating it. We’ll make it a priority to resolve this issue as soon as possible and help you provide the correct commission to pay to influencers. The wait times you’ve encountered are not up to our standards, and we deeply regret the inconvenience this has caused. We strive to provide timely support, and we apologize for not meeting your expectations.
We truly appreciate your patience and understanding during this process, and we’re committed to resolving the matter swiftly.
If you have any additional questions or need further assistance, please don't hesitate to reach out to us via the live chat option available in your account, or email us at support@aftership.com.
Best regards,
Team AfterShip
We’ve yet to start using the AfterShip for Affiliate Program, but the installation of the plugin and outlook is promising - and that is a positive. For a free app, this can’t be beat. Shall update this review again in due course. Thank you.
[Updated] This app has been in our Shopify Store for a couple of months now. It’s pretty useful, but would also prefer if the referral code can be customized for a select collection (say regular priced items) than outright for the entire inventory (discounted, non-discounted, sale items).
Thanks!
Great
I initially faced issues with changing the influence status but figured it later probably because I was on my cell. The tool is amazing and will help any small business owner that is working with influencers to easily track their sales. Thank you so much for creating such a great tool!
AfterShip is a game-changer! Their user-friendly tracking solution provides real-time updates and seamless integration, enhancing our customer experience. I highly recommend it.
Aftership does everything I want it to do. It's easy to navigate, with many choices. I had a question once and customer service was great!
I love this company! They have so many great and affordable apps tudoodles to them.. The workers are also friendly and very nice!
Great support, thank you
Love the app for what it offers and easy to set up. But for some reason the referral links are forwarding to a domain that doesn't exist, and the development team it's taking ages to fix something that should be automatically redirected to my store.
Thank you for your feedback, apologies for the inconvenience caused. We are constantly striving to make your experience better with our application.
The issue with the referral link has been fixed. It is always nice to understand your requirements so we can meet your expectations and deliver an engaging experience.
We are available 24/7. You can always contact us via the live chat option available on your account or via support@aftership.com
Regards,
Team AfterShip