Avis (2 440)

Note globale
4,9
Nombre d’avis par note
  • 94 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
9 février 2024

Great app

LetaJav
Inde
2 mois d’utilisation de l’application
18 janvier 2024

Kavan was really helpful and patiently addressed all my questions with clear instructions. I had a number of questions, some of which were technical, and Kavan took the time to check with his team before getting back to me. Overall, I am really satisfied with Automizely's service.

Carbyne Fitness
Singapour
Environ 2 heures d’utilisation de l’application
1 février 2024

Just started using the app and everything seems great! Jai from the support team was of amazing service to me from the start! And I am sure they will be quick to help me if any other problems come up!

Mini Marvels
Pays-Bas
7 minutes d’utilisation de l’application
7 août 2023

Absolutely best customer service and amazing features all for free! There is an upcharge at some point though if you have too many active referral links but you can message them for pricing on that.

Ayo
États-Unis
5 mois d’utilisation de l’application
30 janvier 2024

The support agent I interacted with was exceptional, efficiently solving all my problems with a high level of professionalism. Their clear communication and dedication to customer satisfaction made the entire experience seamless and pleasant.

Baby Turtle Snaps
États-Unis
Environ 2 heures d’utilisation de l’application
4 décembre 2023

I suggest, Don't use the APP!!! I lost $499.80 after a Shopify customer made a purchase. I worked with Customer Support and they have yet to fix the issue. One Customer support person said the Shopify Customer referred themself, and as was able to receive the discount code. The Referral History section of the app showed no (0) referrals! Also, no purchase was made to trigger the App to give the discount code.
I.e., I used the Referral Program popup where the Advocate will get 10% off when a referee makes the 1st purchase.
I still have the App installed but deactivated the referral program, in hopes it will be fixed.
According to the AfterShip Affiliates Customer person, "the discount rule totally relies on Shopify's ability, currently, they don’t support excluding specific customers from using the coupon".

Stellar Pyxidis 3D
États-Unis
3 mois d’utilisation de l’application
AfterShip & Automizely a répondu 5 décembre 2023

Thank you for taking the time to share your feedback with us.

Please accept our sincere apology for the experience you had. This is not the experience we want to provide to our users.

We understand that you faced an issue due to our referral program campaign, which negatively impacted your experience. We value you as a customer, and it is disheartening to learn that we have not met your expectations.

For this, we are assigning dedicated support for your AfterShip Affiliate account. Please check your inbox, as you will be contacted via email shortly.

Trust us, we work very hard to make our app user-friendly and provide a great support experience.

Regards,
Team AfterShip.

18 janvier 2024

Excellent app and great customer service!

Your Nature
Royaume-Uni
14 jours d’utilisation de l’application
5 mars 2024

Nice and easy! Suited my needs

Kisa LashCo.
États-Unis
15 minutes d’utilisation de l’application
14 décembre 2023

Would highly recommend, customer service is very polite, responsive and most important very helpful.

Fascene
Suisse
Environ un mois d’utilisation de l’application
12 mars 2024

great app!!! well done

Empreus Inspiration
Malaisie
9 minutes d’utilisation de l’application