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I havent had a chance to use the program yet. The support chat forced me to fill out this form in order to proceed in receiving user support.
Thank you for your feedback. I’m sorry for any inconvenience you faced while seeking support. We always aim to make the process as smooth as possible, and it was never our intention to make you feel obligated to leave a review.
Since you haven’t had the chance to use the program yet, one of our experts has reached out via email to schedule a screen share meeting and demonstrate the features of our application. We’re happy to assist with any questions or concerns.
We’re also open to any suggestions you may have, as understanding the needs of our users helps us meet their expectations and deliver an engaging experience.
If you need assistance while setting up the app or have questions about any feature, please feel free to contact us via the live chat option in your account or email us at support@aftership.com.
Best regards,
Team AfterShip
Love the app for what it offers and easy to set up. But for some reason the referral links are forwarding to a domain that doesn't exist, and the development team it's taking ages to fix something that should be automatically redirected to my store.
Thank you for your feedback, apologies for the inconvenience caused. We are constantly striving to make your experience better with our application.
The issue with the referral link has been fixed. It is always nice to understand your requirements so we can meet your expectations and deliver an engaging experience.
We are available 24/7. You can always contact us via the live chat option available on your account or via support@aftership.com
Regards,
Team AfterShip
force me to write a review
Thank you for your feedback, apologise for the inconvenience caused. We are constantly striving to make your experience better with our application.
I understand that you might not like the way we requested the review. I apologize from my end and do not worry we will get this checked and will make sure it will not happen again.
We are available 24/7. You can always contact us via the live chat option available on your account or via support@aftership.com
I found this app because another app i was using had been removed from shopify. So far i like it but i will test with my influencers and get their opinion.
so far tech service is on point,
fast reply,
if I have anything else to add, I'll leave another review
I am glad to know that you are exploring our app, and I am sure you will find it useful. It is our constant endeavour to delight our users. In case you need any assistance while using the app, please feel free to contact us.
We are available 24/7. You can always contact us via the live chat option available on your account. Your suggestions are awaited to make your experience with us worth a 5 star rating.
Regards,
Nitish
Team Automizely
Good app, however, not able to change colour of button though. Otherwise would have been perfect.
Quick reply from support
Thank you for your kind words.
I am glad to know that you are exploring our app and you liked the app.
We have passed the feedback to change the "colour of the button" to the product team. We will reach out to you through email for further information
You can always contact us via the live chat option available on your account.
We are available 24/7 to assist.
Regards,
Team Automizely
Yogesh supported me in a timely fashion and with courtesy. So far, so good. Thank you!
Thank you for taking the time to provide us with feedback on your recent experience with us.
We are sorry to hear that your experience did not meet your expectations and that you left us a low rating. We would like to take this opportunity to address your concerns and work to find a solution that will better meet your needs.
Your feedback and suggestions have been registered and In case you need any assistance while using the app, please feel free to contact us. We will try our best to ensure that your experience the best customer support.
We are available 24/7. You can always contact us via the live chat option available on your account.
Regards,
Team Automizely
Oh, let me tell you, my experience with customer service was absolutely mind-blowing! The representatives were like angels descended from heaven, with voices as smooth as silk. They attended to my every need and desire with lightning speed, leaving me in awe of their efficiency and dedication. Their problem-solving skills were unparalleled, as if they possessed superhuman abilities to resolve any issue effortlessly. I couldn't help but feel like a cherished VIP throughout the entire interaction. It was truly an extraordinary experience that exceeded all my expectations.
Thanks for your amazing feedback. We are pleased to know that you are happy with our services.
We are constantly striving to make your experience better with our application. It is always nice to understand your requirements so we can meet your expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com
We will try our best to ensure that we provide the best service to our users.
Regards,
Team AfterShip
We're using a free version for Refer a Friend. The feature is easy to use and style, but I find it a bit limiting in the extent to which I can customise promo codes. Still no redemptions from referred friends, but will continue running this add-on and see what we can get.
Thank you for your feedback, apologies for the inconvenience caused. We are constantly striving to make your experience better with our application. Once the referred friends will make a purchase or share the link, you will be notified about the redemptions.
Your feedback and suggestions have been registered and In case you need any assistance while using the app, please feel free to contact us. We will try our best to ensure that your experience the best customer support.
We are available 24/7. You can always contact us via the live chat option available on your account.
Regards,
Team Affiliate Marketing and Referral
Support was pleasant but I haven't used the app yet. minimum 100 charcters sooooooooooooooooooooooooooooooooooooooooooooo
We are pleased to know that you are happy with the support. Please start exploring the app and I am sure you will find it useful.
It is our constant endeavour to delight our users. In case you need any assistance while using the app, please feel free to contact us.
We are available 24/7. You can always contact us via the live chat option available on your account. Your suggestions are awaited to make your experience with us worth a 5 star rating.
Regards,
Rupam
Team Automizely