Avaliações (2 578)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
14 de novembro de 2023

Perfect !

Urban Renewal
França
3 months usando a aplicação
16 de maio de 2022

All great so far, easy to customise and looks elegant on the homepage. Very happy with the support team also.

SardaWines
Reino Unido
3 months usando a aplicação
5 de fevereiro de 2023

this kind man sadhan helped me quickly and solved my problem. Big thumbs up for this app,highly recommend!

Lion Treasures
Roménia
3 months usando a aplicação
4 de dezembro de 2023

I suggest, Don't use the APP!!! I lost $499.80 after a Shopify customer made a purchase. I worked with Customer Support and they have yet to fix the issue. One Customer support person said the Shopify Customer referred themself, and as was able to receive the discount code. The Referral History section of the app showed no (0) referrals! Also, no purchase was made to trigger the App to give the discount code.
I.e., I used the Referral Program popup where the Advocate will get 10% off when a referee makes the 1st purchase.
I still have the App installed but deactivated the referral program, in hopes it will be fixed.
According to the AfterShip Affiliates Customer person, "the discount rule totally relies on Shopify's ability, currently, they don’t support excluding specific customers from using the coupon".

Stellar Pyxidis 3D
Estados Unidos
3 months usando a aplicação
Questão respondida por AfterShip 5 de dezembro de 2023

Thank you for taking the time to share your feedback with us.

Please accept our sincere apology for the experience you had. This is not the experience we want to provide to our users.

We understand that you faced an issue due to our referral program campaign, which negatively impacted your experience. We value you as a customer, and it is disheartening to learn that we have not met your expectations.

For this, we are assigning dedicated support for your AfterShip Affiliate account. Please check your inbox, as you will be contacted via email shortly.

Trust us, we work very hard to make our app user-friendly and provide a great support experience.

Regards,
Team AfterShip.

4 de maio de 2023

Easy to use and customize. UI looks good. Friendly and kind customer service. Free plan is good for testing.

Taste of Japan
Estados Unidos
3 months usando a aplicação
28 de julho de 2023

Prahba was super fast and very gentle, Prahba gave the perfect assistance.
She also was very easy to comunicate to as well.

FreshFits
Portugal
3 months usando a aplicação
Editado a 18 de janeiro de 2024

Support staff is quick to help via chat and zoom meetings.

AICLECTIC
Alemanha
3 months usando a aplicação
7 de abril de 2024

Excellent conversation with Mr Jai

Vega Lifestyle
Índia
About 4 hours usando a aplicação
27 de janeiro de 2022

I just started using the app. I will comeback and update at a later time. Customer service was very helpful!

DazzleRocDesigns
Estados Unidos
3 months usando a aplicação
16 de setembro de 2021

Seems simple enough, easy to work with, though some explanations could be better, once you test it, it works just fine, customer service is great, though they seem to have been limited by policy, like most companies. Once I'm done testing this with my actual customers, I'll add that last star, because testing it myself, and testing it with my customers are two completely different things.

Owl Century
Estados Unidos
3 months usando a aplicação
Questão respondida por AfterShip 16 de setembro de 2021

Thanks for your valuable feedback. 

We are pleased to know that you are exploring our app.

It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience.  I have noted your suggestion and have forwarded it to our product team.

We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. 

You can always contact us via the live chat option available on your account or email us at support+loyalty@automizely.com

Regards,
Neelima Aggarwal
Automizely