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Clean + Professional
Starting off with a full 5 stars for AfterShip Referral & Affiliate. The app is incredibly easy to navigate, the instructions are clear, and the overall design is clean and user‑friendly. I’ll be back in the next two weeks with a more detailed update.
top program!
Premium referral setup, free plan that actually works
Set up our customer referral program in under 30 minutes. The settings give granular control over rewards, minimum order values, and expiry — exactly what we needed. Customization options for the popup and email are extensive, so we could match the widget perfectly to our brand. Free plan is genuinely free with real functionality, not just a trial. Amelia from support was responsive and helpful when we needed branding adjustments. Recommended for any Shopify store wanting to launch referral marketing without commission fees or upfront costs.
NEVER use Affiliate Link with them!!!
I started an Influencer Campaign on 16th of january and got A LOT of orders -> I can only see one in the Dashboard. This is ridiculous. I already lost so much time writing with more than 5 people from "Support" who keep saying "wait for 7 days after sale is confirmed". Its been already 2 weeks and I got NO SUPPORT and need to pay the influencer! If I dont get any help from development Team; I will have to calculate manually the Influencer Commission...
THIS APP & Support are a disaster!!
Thank you for your feedback, and we sincerely apologize for the experience you've had. We completely understand your concern, and we take your feedback seriously.
Regarding the missing orders in the dashboard, we’ve already escalated the issue to our development team, and they are actively investigating it. We’ll make it a priority to resolve this issue as soon as possible and help you provide the correct commission to pay to influencers. The wait times you’ve encountered are not up to our standards, and we deeply regret the inconvenience this has caused. We strive to provide timely support, and we apologize for not meeting your expectations.
We truly appreciate your patience and understanding during this process, and we’re committed to resolving the matter swiftly.
If you have any additional questions or need further assistance, please don't hesitate to reach out to us via the live chat option available in your account, or email us at support@aftership.com.
Best regards,
Team AfterShip
Untill now all looks very intuitive. We are working towards our launch and it probably will be a valuable asset for is once we're live!
We’ve yet to start using the AfterShip for Affiliate Program, but the installation of the plugin and outlook is promising - and that is a positive. For a free app, this can’t be beat. Shall update this review again in due course. Thank you.
[Updated] This app has been in our Shopify Store for a couple of months now. It’s pretty useful, but would also prefer if the referral code can be customized for a select collection (say regular priced items) than outright for the entire inventory (discounted, non-discounted, sale items).
Thanks!
Prabha is very helpful, provided very patient explanation and finally help us understand the case. Thank you very much!
satisfied with the customer service support, they've been reliable and patient.
The customer service is very responsive, looking forward to bringing me more sales, I will continue to use it
It's very user-friendly and helpful in collecting customers' emails, the customer service is great and issues are resolved quickly.
