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Ayushi from the customer service is very kind. I have questions and she answered me pretty fast. Thank you!
I'm in the process of installing them, appreciate the quick feedback and support
Quick Support and easy to deal with. It is a little confusing figuring out what is free in this app and for how long, but it does suit a purpose
So far so good, obviously they ask for reviews fairly early on in the process. But its been easy to get started and remove the "powered by", and it appears to be free so far. Haven't gotten far enough to have people actually start referring so can't comment on how thats going.
Perfect app to motivate your customers recommending your shop and products further. And it's actually free which is amazing for new shops that don't want to spend a fortune before making it :)
Thanks guys!
Excellent customer service! Very patient people and takes there time with people. Would highly recommend if your starting.
Great support and fast replies! I highly recommend this app! Very easy to setup, so go try it out!!!
I installed and tested the referral program. I entered my email in Step 1, then I copied/pasted my referral link in the URL address bar.
Referral link creates discount code upon arrival to URL address. There is no check/balance to make sure referral link is not the same person as the advocate. At what point does the email address provided by the advocate get checked against the person who places an order? Will Automizely let this advocate use the referral link again and again on a new/incognito browser?
I contacted customer support, here is their reply: We are continuously working to improve the application, I have taken your suggestion as feedback and forwarded it to the development team. Very soon you will notice enhanced features.
I haven't uninstalled app yet, but I am very concerned about repeated abuse of the discount. We have already had one advocate who created referral and used his own referral code within 15 minutes using the same email address he provided as an advocate.
Thank you for sharing your feedback.
Please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users.
We have already updated our development team to handle this on priority. We will get in touch with you as soon as we get this resolved.
You are our valued user, and we always aim to deliver a great experience.
Regards,
Team Automizely
Awesome Awesome Awesome FAST Support via the CHAT. IT'S so refreshing to be able to get support especially when you are trying to figure stuff out!
This app is awesome so far, I like the customization. Also, the customer service is great, fast and very helpful.