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Love the app for what it offers and easy to set up. But for some reason the referral links are forwarding to a domain that doesn't exist, and the development team it's taking ages to fix something that should be automatically redirected to my store.
Thank you for your feedback, apologies for the inconvenience caused. We are constantly striving to make your experience better with our application.
The issue with the referral link has been fixed. It is always nice to understand your requirements so we can meet your expectations and deliver an engaging experience.
We are available 24/7. You can always contact us via the live chat option available on your account or via support@aftership.com
Regards,
Team AfterShip
We're using a free version for Refer a Friend. The feature is easy to use and style, but I find it a bit limiting in the extent to which I can customise promo codes. Still no redemptions from referred friends, but will continue running this add-on and see what we can get.
Thank you for your feedback, apologies for the inconvenience caused. We are constantly striving to make your experience better with our application. Once the referred friends will make a purchase or share the link, you will be notified about the redemptions.
Your feedback and suggestions have been registered and In case you need any assistance while using the app, please feel free to contact us. We will try our best to ensure that your experience the best customer support.
We are available 24/7. You can always contact us via the live chat option available on your account.
Regards,
Team Affiliate Marketing and Referral
I havent had a chance to use the program yet. The support chat forced me to fill out this form in order to proceed in receiving user support.
Thank you for your feedback. I’m sorry for any inconvenience you faced while seeking support. We always aim to make the process as smooth as possible, and it was never our intention to make you feel obligated to leave a review.
Since you haven’t had the chance to use the program yet, one of our experts has reached out via email to schedule a screen share meeting and demonstrate the features of our application. We’re happy to assist with any questions or concerns.
We’re also open to any suggestions you may have, as understanding the needs of our users helps us meet their expectations and deliver an engaging experience.
If you need assistance while setting up the app or have questions about any feature, please feel free to contact us via the live chat option in your account or email us at support@aftership.com.
Best regards,
Team AfterShip
Good app, but only English. We have a dutch store, no translation option possible. Have to remove the app again.
Thanks for your valuable feedback.
We are glad to know that you liked our App. We are always open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. For the multi-language feature, we will note it down as a feature request please be assured.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you.
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Team Automizely
Good app, however, not able to change colour of button though. Otherwise would have been perfect.
Quick reply from support
Thank you for your kind words.
I am glad to know that you are exploring our app and you liked the app.
We have passed the feedback to change the "colour of the button" to the product team. We will reach out to you through email for further information
You can always contact us via the live chat option available on your account.
We are available 24/7 to assist.
Regards,
Team Automizely
I found this app because another app i was using had been removed from shopify. So far i like it but i will test with my influencers and get their opinion.
Thank you for your feedback. I’m sorry for any inconvenience you faced while seeking support. We always aim to make the process as smooth as possible, and it was never our intention to make you feel obligated to leave a review.
Since you haven’t had the chance to use the program yet, one of our experts has reached out via email to schedule a screen share meeting and demonstrate the features of our application. We’re happy to assist with any questions or concerns.
We’re also open to any suggestions you may have, as understanding the needs of our users helps us meet their expectations and deliver an engaging experience.
If you need assistance while setting up the app or have questions about any feature, please feel free to contact us via the live chat option in your account or email us at support@aftership.com.
Best regards,
Team AfterShip
Thank you for your feedback. We are sorry for any inconvenience you faced while seeking support. We always aim to make the process as smooth as possible.
To know more about your requirement, one of our experts has reached out via email to schedule a screen share meeting and demonstrate the features of our application. We’re happy to assist with any questions or concerns.
We’re also open to any suggestions you may have, as understanding the needs of our users helps us meet their expectations and deliver an engaging experience.
If you need assistance while setting up the app or have questions about any feature, please feel free to contact us via the live chat option in your account or email us at support@aftership.com.
Best regards,
Team AfterShip
