Automizely Referral&Affiliate , 2,309 則評價
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So, there is no affiliate portal to pay affiliates directly. There is an offer to remove the aftership branding and also increase the amount of referral links for free by contacting support. This should be an automatic feature, rather than wasting time contacting support. Now comes the worst part. The widget for referral links is not removable by the customer so its always floating on the screen where ever they are. Extremely annoying and invasive especially on small mobile screens as its always covering some text or images.
One positive star for the customer support team. In my short experience was very helpful and responded immediately.
Thank you for sharing your feedback about the affiliate portal and customer support team. It's great to hear that the customer support team was helpful and responsive.
Regarding the affiliate portal, it seems that there are some limitations and inconveniences that you have encountered. It would be more efficient to have an automatic feature to remove branding and increase referral links, rather than needing to contact support every time. Additionally, the non-removable widget for referral links can be intrusive, especially on small mobile screens.
We understand how these issues can be frustrating, and we will make note of your feedback.
If you have any further suggestions or need any assistance, please feel free to let me know.
I was impressed by their quick and effective help.
Just started using the application, very fast support, let's see what the effect will be
Karan was helpful and kindly the only bad and really annoying is that in campaigns at the affiliates category you can't edit them once you create them whether they are active or not and you cant even delete them pls fix it, ty
Thank you for taking the time to share your valuable feedback with us.
We're delighted to hear that you had a good experience with Karan. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
The feature you are looking for regarding changes to the affiliate's campaign we have registered and will work on the same.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
cool
Seems great in terms of pricing model.
A bit of a pain that you have to get in touch with support to ask them to remove branding, so that they get to ask you for a review. Just make it so the branding isn't there then earn reviews from more meaningful work/support, but I get why they do it.
Thank you for taking the time to share your valuable feedback with us.
I understand your frustration about having to contact support to remove branding. While it may seem inconvenient, there are reasons why platforms sometimes utilize branding. Additionally, requesting reviews is a common practice for companies to gather feedback so that we can improve our services.
However, I understand your desire for a seamless and hassle-free experience. Your feedback is valuable, and platforms may consider alternative approaches based on user suggestions and needs.
It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Team AfterShip
Just Installed this app, the customer service is awesome, they are very quick in answering, app is free and looks easy to use. However, Will Use it first and provide my feedback later.
I'm in the process of installing them, appreciate the quick feedback and support
Akanksha helped me understand the app well and also get few additional features. Definitely recommend this app and the prompt customer support!
Akanksha was very helpful and helped me set up my campaign!