Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
September 16, 2021

Seems simple enough, easy to work with, though some explanations could be better, once you test it, it works just fine, customer service is great, though they seem to have been limited by policy, like most companies. Once I'm done testing this with my actual customers, I'll add that last star, because testing it myself, and testing it with my customers are two completely different things.

Owl Century
United States
Time spent using app: 3 months
AfterShip & Automizely replied September 16, 2021

Thanks for your valuable feedback. 

We are pleased to know that you are exploring our app.

It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience.  I have noted your suggestion and have forwarded it to our product team.

We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. 

You can always contact us via the live chat option available on your account or email us at support+loyalty@automizely.com

Regards,
Neelima Aggarwal
Automizely

September 11, 2021

Je viens de l'installer, très simple à utiliser. Le seul point à améliorer, une traduction instantanée serait géniale. Ou encore, permettre plus de caractère pour pouvoir traduire nous-mêmes.

Fitfitfit.fit
Canada
Time spent using app: 24 days
AfterShip & Automizely replied September 11, 2021

Thank you for your kind words.

I have taken your suggestion as feedback and forwarded it to the development team.

Please let us know if you have more suggestions for us. We are really eager to know how we can make your experience a 5 star one.

Automizely Team

Edited September 6, 2021

Amazing support team, really helpful and replying veeery quickly. The app is great, easy to configure and pretty straigh forwared. One big miss is that you cannot customize the email content. This means that you cannot change the text and language, neither can you update the colors in the email. It's even more surprising since you can customize almost everything else (pop-ups, widgets, etc). I hope this will be added very soon so I can install and use the app again.

Les Copains Gourmands 😋
France
Time spent using app: About 13 hours
AfterShip & Automizely replied September 15, 2021

Thanks for your feedback. We are pleased to know that we were able to meet your expectations.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered and will definitely be looked into, as we are constantly striving to make your experience better with our application.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account.

Regards,
Rupam
Team Automizely

August 25, 2021

So excited to have this app on my store! Hoping that the developers will add other loyalty rewards to it. Excellent customer service too.

Boxful
South Africa
Time spent using app: 20 days
AfterShip & Automizely replied August 25, 2021

Thanks for your feedback. We are pleased to know that we were able to meet your expectations.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback for more loyalty rewards has been registered and will definitely be looked into, as we are constantly striving to make your experience better with our application.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account.

Regards,
Nitish Kumar
Team Automizely

August 20, 2021

It is very quick and easy to install and it does exactly as it describes it does. Would definitely recommend it.

Instinct Ready Inc.
United States
Time spent using app: 23 minutes
AfterShip & Automizely replied August 20, 2021

Thank you for your kind words.

We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account.

We will try our best to ensure that your experience with us becomes the best.

Regards,
Rupam Sarma Tamuli
Team Automizely

August 3, 2021

I really hope everything works out with the app and my store plus customers! I've been looking for something like this to help me.

Sweet Sugar Glow
United States
Time spent using app: 14 minutes
AfterShip & Automizely replied August 3, 2021

Thank you for your valuable feedback.

We are happy to know that you liked our app and hope you find it useful.

We are open to any suggestions, if you have any suggestions kindly let us know. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizely.com

We will do our best to make sure your experience with us is worth a 5 star rating.

Regards,
Nitish Kumar
Team Automizely

July 19, 2021

I am in the process of implementing the app and having just got done working with the staff on something and they were super helpful and timely. I will upgrade this to 5 stars after some use and see how it runs.

Mantis Wings
United States
Time spent using app: About 1 month
AfterShip & Automizely replied July 19, 2021

Thank you for your valuable feedback.

We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Nitish
Team Automizely

July 16, 2021

Very prompt and professional. Very Easy to use. Wonderful experience so far. Defiantly one of my favorites

Dezols-connect
United States
Time spent using app: 3 months
AfterShip & Automizely replied July 16, 2021

Thank you for your kind words.

We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Nitish
Team Automizely

July 7, 2021

Great app. Easy installation. Best part it is free. Hopefully it performs well. But there isn't any analytics section to actually see how the referrals are doing.

Khaucha Dabba
India
Time spent using app: 2 days
AfterShip & Automizely replied July 7, 2021

Thank you for your kind words.

We appreciate your recommendations and we will surely work for this feature soon.

Thanks
Team Affiliate Marketing and Referral

June 29, 2021

Wonderful app and great customer service! The app is really simple and convenient. And right now do not have any problem.

ENACFIRE
Hong Kong SAR
Time spent using app: 21 minutes
AfterShip & Automizely replied June 29, 2021

We are glad to know that you are happy with our app and customer support.

Please let us know if you have any suggestions for us. It is our constant endeavor to delight our users. Your feedback has been noted and we would ensure that you experience the best customer support.

Team Affiliate Marketing and Referral