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I had a problem with my account and I asked them on the chat. They responded to me within a couple of minutes and accompanied me in the solution until we achieved it.
We are all love this App. It gives us lots of functions we need, and it's totally free! We'll spend more time to find its powerful functions. Such as popups and so on.
Great App Awesome features Easy to customize No coding necessary Makes automation effortless Pop ups that convert
While the support chat feature is nice and the agents helpful, I found most of the options for this app limited. You are unable to customize the pop up to change the content requests. I cannot email my subscribers a marketing email unless I'm willing to pay $95 a month, a service that Shopify currently offers for free.
I am sorry to know that you are unable to customize the pop-up to change the content requests and found most of the options to be limited in the app.
We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
I can see that you are also not happy that you have to pay $95 a month to email your subscribers.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizely.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Rupam
Team Automizely
I have not gone live with the app yet because I have been trying to figure it out. I spent hours yesterday and I think I finally understand how to use triggered messages vs. regular messages. All the other features are fairly simple to set up. and seam to be working fine. Once I go live I will come back here with a follow up review.
L'application fonctionne très bien, le service est rapide et très professionnel ! Merci, je recommande fortement!
Good product, has almost everything we need and now we're able to rmeove some of our older apps and use this 1 for everything.
easy to use quick to set up and free for small newsletters. contacted support and they removed their branding no problemo. loads of options.
great for follow up emails and to convert onto other products, very easy to use the support is also excellent
Thank you for your appreciative words. Glad you have a great experience with the app.
I am not very computer savvy at all so I was needing an app that was nice and easy. When I did need a little help along the way, I reached out and was amazed at the quick response and how helpful they were with showing me step by step until I was finished. The help was amazing!!