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I've used this app and it works correctly. The email marketing message was awesome. They should add more free features to their app. The experience was very good.
Thank You for the review.
Can you please help us understand which all new features you will want to see in the future?
1. A lot of discounts/offers were auto enabled upon installation. That is crazy. If I did not go through each section, I would be giving away free shipping, $10 discounts etc without even knowing about them. 2. No way to make my own popups.. or allow the customer to stop seeing the popups after 1 time. e.g. there is no need for a customer to see a "Welcome to our Store" popup EVERY TIME she visits.
Thanks for sharing your valuable feedback.
We are disappointed to know that you did not have the best experience using our app.
The features related to discounts and free shipping are auto enabled to grab the attention of shoppers and boost sales. However, these features can easily be disabled and customised, as per the user’s discretion.
As for your suggestion related to the Popup, I have noted your suggestions and have forwarded it to our product team. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience.
We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered and in the future, you will be glad to see more enhanced features to make your experience better.
I apologise for the inconvenience caused to you and appreciate your understanding in regard to this matter.
Regards,
Neelima Aggarwal
Team Automizely
The app itself is good.
You can't change the language, however, so it is useless in any other language than English. Too bad. Would recommend for shops only operating in English speaking countries, otherwise don't waste your time.
Thanks for writing the review and letting us know about your experience and opinion about our app.
We would definitely get your language related feedback forwarded to our product team and will work on it.
Do get in touch with us if you need any assistance while using the app.
We are available 24/7. You can always contact us via the live chat option available on your account.
Regards,
Nitish Kumar
Team Automizely
In it’s description, this app completely left out important details regarding advertised functions (i.e. The mass e-mail option isn’t currently available for any mainstream/free e-mail domains like gmail, yahoo, etc). It requires you to create an entirely new e-mail from a different domain, which means that it will not link to the e-mail created for your site if it falls in the category of any of the above. I found this out only after having failed attempts to link the sender e-mail, and speaking with customer service.
Hi there,
The idea behind not letting free email domains to be used is to improve deliverability and reduce spam rates of your marketing emails.
However, I understand how important it is for a business to try emails first with a free domain before investing in buying a paid domain. I had a discussion with the product team internally and we are planning to launch support for free domains within 2 weeks.
I hope this can help improve your experience with our app. I am also dropping you a personal note via email. Stay tuned!
Best,
Shahbaz
Hi there, leaving a review b/c I cannot figure out how to contact ya'll. I just created a pop up on my website but the emails aren't being synced to my costumers/email subscribers in shopify. Please assist. Thank you.
Hello,
I have checked your Account and found that the option to send emails has been disabled. Please go to this URL to enable it and post that your subscribers will start receiving them: https://conversions.automizely.com/emails
Thanks
Team AfterShip
Just installed it, and made a pop up for subscribing to our Newsletter. All seems to be working great so far!
Thanks for your review.
Do let us know if you have any suggestions for us which makes your experience a 5-star one.
Kind Regards,
Riyaz
I enjoy this app, but on the mobile app its not displaying all of my shop's categories & where is the customer service? Can someone help me with this?
Hello,
Thank you for your feedback. We have written to you separately to cater to the concern highlighted by you.
Thanks
Team AfterShip
GOOD, AMAZING, I LIKE IT,GOOD, AMAZING, I LIKE IT,GOOD, AMAZING, I LIKE IT,GOOD, AMAZING, I LIKE IT,GOOD, AMAZING, I LIKE IT,
Thank you for your kind words.
We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account.
We will try our best to ensure that you experience the best customer support.
Regards,
Rupam
Team Automizely
Seems really simplistic and solid interface. The app get the job done for our needs!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Amazing customer service. Just hoping they add more pop-up style features. Such as informational pop-ups where a customer can agree to the info before starting.
Thanks for your valuable feedback.
We are pleased to know about your experience with our support team. I understand you would like to have the option of having informational pop-ups where a customer can agree to the info before starting.
It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team.
We are continuously aiming to improve the application and work upon the suggestions given to us by our users.
If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.
You can always contact us via the live chat option available on your account or email us at support@automizlely.com
Regards,
Rupam
Team Automizely