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I asked about the Automizely branding and the support was very kind and helpful. Thank you very much.
I love the APP but it did automatically enable a pop up and free shipping bar after integration that send my customers a $10 coupon that i didn't set up. I contacted support and they helped me very promptly to disable them
Sorry, this app doesn't work for me. I wish it did. but 1. the social proof doesn't show images 2. it slowed down my website a lot Thought I could save some $$ but unfortunately I have to find a paid app.
We are sorry to know that the app is not working for you.
We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application.
We will try our best to ensure that you experience the best customer support.
We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@automizely.com
Regards,
Rupam
Team Automizely
I was looking for a source like this one... I like that customer service is on- demand... Looking forward to using this product and connecting with the friendly staff...
ZERO STARS! Absolute garbage. Do not download this app. I turned on the "social proof" feature where recent sales pop up in the bottom left corner. It would not turn off even after disabling it and then deleting it! Their own staff could not stop it and Shopify could only try to get in touch with the developer. Unbelievably bad. Avoid at all costs.
Hello,
Apologies for the inconvenience.
We have escalated the issue to our developers and found out that the social proof image you are referring to is not added by our app. The design of the social proof shown in your store is not added in the Automizely app.
I hope it clarifies.
You can contact us anytime at support@automizely.com or on the live chat in case of any issue.
Regards,
Manish Mittal
Super helpful. Quick response and nice person on the other side of the chat. Making my first steps with this app but for sure I can count for the helpful advice from the stuff.
This app is quite easy, and does everything I need. I don't like a bunch of bells and whistles, so the different options for my site with this app was perfect.
I only signed up today and that is why I’ve rated it a four so far. Totally impressed with how quick the response to my questions were. Just brilliant. My newsletter pop up looks great and I liked the flexibility of when and how it looks. It’s a little awkward to figure somethings out but I’ll give it time.
Thanks for sharing your valuable experience. We are glad to know that you are enjoying our app.
We will surely take your feedback into consideration as the user delight is our utmost priority. In case you face any experience while using our app in the future, please contact us back. We are happy to serve you 24/7 with our live chat support option.
Regards,
Rupam
Team Automizely
Presque parfait ! simple d'utilisation, les champs pour écrire ne permettent pas d'écrire des phrases un peu plus longues ! Sinon pour un nouveau magasin c'est bien assez et en plus gratuit. Thank you
Very easy to use and customer support is quick and great! They have awesome templates & the app is easy to navigate. Highly recommend