Rezensionen (2.474)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 90 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
Bearbeitet am 10. Juni 2020

im loving it so far but i really havent had the chance to use it yet at this point though i'd recamend it I give this app 5 Stars.its exactly what i needed in a abandoned cart app.i havent try much other one but this one seems just fine so far so i dont need to look no ferther at this time.i hate that its making me do all this tho.to each and everyone

Bosses and Dimes
Vereinigte Staaten
19 tage mit der App
17. Februar 2021

The Automizely products have been an amazing time saver for me. The support team is quick to respond and provide solutions that work! I am grateful to have found their suite of solutions.

inQue.Style
Vereinigte Staaten
19 tage mit der App
31. Mai 2021

Great app, easy to learn and use. What I especially like about this app is the customer service. Super fast response to each and every question and the support team is always ready to provide assistance.

Gourmet Canadiana
Kanada
19 tage mit der App
Bearbeitet am 7. September 2021

An amazing app. The setting up process is clear - I actually enjoyed it and I was able to setup all emails as I wanted. The app works well with our website and has definitely increased engagement.
My request to remove the apps branding was dealt with super quickly and efficiently. Would definitely recommend. Thank you!

The Copper Fruit
Vereinigtes Königreich
19 tage mit der App
22. Dezember 2021

Aditya is a hero! Give him a pay raise! The app itself works very good and I do recommend it to other users out there!

Wristbuddys
Schweden
19 tage mit der App
22. Juni 2023

Easy to use and intuitive. Seems to integrate well with the Shopify ecosystem.

SUNDAY II SUNDAY
Vereinigte Staaten
19 tage mit der App
27. Oktober 2021

great service excellent support.very happy with the apps. specialy email pop up. im gadering a lot of new target emai oon my list thanks to this app

Verde Limon Panama
Panama
18 tage mit der App
3. April 2024

I would like to share my experience. I have been using the Automizely Email Marketing and SMS app for about a year, and I believe I am qualified to represent a portion of users in expressing my genuine feelings.

Initially, I had a positive impression because their instructional tutorials were well-written, and I could independently complete many tasks by referring to them. However, things took a turn at the beginning of this year when I was organizing my invoices and discovered that they had charged me twice in a month. I investigated my past records and found that they had frequently charged me twice at irregular intervals throughout the year. Upon discovering this, I immediately contacted their customer service team. I was assisted by two customer service representatives, but after asking me a few questions, they asked me to wait for their investigation and then disappeared. Yes, you heard it right. When I went back to follow up after waiting for 1 or 2 hours, I found that they had gone offline... This intermittent communication continued, and even after waiting for a week, no one contacted me. Feeling extremely frustrated, I reached out to Shopify's team, providing them with detailed billing information and expense records, hoping they could help me get in touch with the app developers. Currently, I am still waiting for a response from them.

Today, as I started organizing the invoices for March, I was reminded of their indifference, and it felt disheartening. As a long-term user, I feel that my concerns have not been handled properly, and my difficulties have been met with indifference. So, how would they treat newly installed users?

Believe me, before installing an app, caution is necessary because an app not only embeds code into your store but also affects all subsequent sales processes. When you want to switch apps, it is not as simple as just deleting it. You also need to consider the closed loop of customer purchase cycles and whether the residual program code that cannot be completely removed even after uninstallation will affect the speed of your store's loading.

In conclusion, I am unsure if I should continue using their app. I am genuinely concerned that they might occasionally overcharge me on my credit card, and it truly saddens me. I have already sought advice from experienced individuals on how to minimize the impact on my business and switch to a different app.

Tuxedo Action
Vereinigte Staaten
Mehr als ein jahr mit der App
AfterShip hat geantwortet 4. April 2024

Dear Customer,

We understand that you are unhappy with the billing explanation that was provided to you and the delay, which has led to a negative experience. We value you as a customer and it is disappointing to learn that we have not met your expectations.

We are investigating the multiple charges issue that you have raised and have sent you an email as well to further follow up to help resolve the matter.

We are fully committed to ensuring there is no discrepancy in the billing charges and look forward to resolving it at the earliest.

Thank you for your patience and understanding.

Best regards,
Team AfterShip.

22. Mai 2023

Pooja was super helpful and made adjustments to my store quickly and with ease! I would highly recommend this for pop-ups and other marketing things.

BootinBikinis
Vereinigte Staaten
18 tage mit der App
18. Mai 2021

Great customer support and good features. I highly recommend it! Thank you for making the free plan available as well.

Relaxation Studio
Vereinigte Staaten
18 tage mit der App