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I've only recently starting using this app, but so far great customer service so and easy interface.
Thanks for your valuable feedback. We are pleased to know about your experience with our app and support team.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizely.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Rupam Sarma Tamuli
Team Automizely
We only use its pop-up functionality, and it's definitely a great app for that, especially considering it's free. I do however miss having the option to have popups appear on selected corners of the screen, and worst of all the image disappears from the pop-up when viewed on mobile. If the previously mentioned aren't issues for you, however, then this is an excellent app.
Thanks for sharing your valuable feedback. I am glad to know that you are happy with the app but miss the option of having pop-ups appearing on selected corners of your screen. You are also not happy with the images disappearing from the pop-ups when viewed on mobile.
Your feedback has been registered and I apologize for any inconvenience that may have caused you.
We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@automizely.com
Regards,
Rupam Sarma Tamuli
Team Automizely
I am testing this application and I really like it, it has everything I need to have conversions in my store
so far so good, so far so good and so far so good therefore so far so good which makes it 100% so far so good
I used this app for an automated pop-up and generated unique discount codes. It is really helpful, Can't wait to learn more features.
Hello,
Thank you for your feedback.
Our support team is available 24x7. Please feel free to reach us if you need any further help.
We always welcome your feedback in order to improve our service.
Regards,
Mukul Saxena
Awesome app. They were also very helpful with the set up. I will continue with this service and I am looking forward to working with them again
Thank you for your kind words.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.
Automizely Team,
I wrote your support team, but probably of the covid-19, no answer.
I use the popup to get emails from clients and they get a discount on purchase. All is working very good except that the client do not get his % deducted when he checks out. Can you help please?
Kind regards
Really easy app to use and edit pop-ups and e-mails. Few things that can't be done which limit creativity, but works just fine and support is responsive. Has been useful to our needs.
We are glad to know your experience with the app and hope it does wonders for you.
Feel free to get in touch with us if you have any suggestions. We are really eager to know how we can make your experience a 5 star one.
Regards,
Nitish
It took me a while to get assistance via the customer service chat today, which was unusual for Automizely. Nonetheless, I was able to be helped and eventually received an answer to my question. I'm grateful that Automizely doesn't just say "No" when something isn't available at the moment. It's kind of encouraging that they say they'll forward the concern to the development team which is always adding new/updating features.
I am glad to know that you liked our app and you got the required assistance when needed, even though it took a while. Sorry for the inconvenience.
Your feedback about the customer service support has been registered. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizely.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Rupam Sarma Tamuli
Team Automizely
Pretty great app. lots of nice features. The online support is great and communication is good as well.