Rezensionen (6.385)
Anpassen
-
Nach Bewertung
Nice so far This can be positive, neutral or negative. A customer's experience is largely guided by unseen factors ,and it is on par.
Thank you for your valuable feedback.
We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@automizlely.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team Automizely
First off, the customer service of this app is amazing! Beyond what one would expect. I have asked a few questions and have never waited more than about two minutes for a response. The templates are easy to work with and very customizable. I am switching a lot of my apps over to Automizely because it's a time and money saver and again, you can not beat their customer service.
Very easy to use and set up, appreciate that its free, email format tool is easy to use and looks nice.
very helpful, it helps me a lot and the customer service is really good. I will be willing to recommend to my partners.
amazing app! with many cool features in just a single app. it is great for building a branded store.
Quick easy service. Also easy to use, I recommend for those who need easy CRM marketing done, use this app
I love this app and the ease of use with it! The support team was very fast and proficient at addressing my concerns.
so easy to set up!! LOVE how its made my store look more professional by also adding a sense of urgency to buy
Do not use this app. Just use the free Shopify Email app instead, because:
1) It randomly loses my progress when I'm working on an email campaign. You have to manually save every 5 min. Are we back in 90s now?
2) Buggy user interface all around.
3) Rude and unhelpful support. I'm a web developer. I know how easily some of these bugs can be fixed, especially for a big company like theirs. The support person always ignores my suggestions and blames me for their lack of best practices.
4) Shopify Email is free and has most of the same features you need. I have 2000+ contacts that I send emails out on a regular basis. This app has been incredibly difficult to work with. I really tried to work with Automizely for weeks, because only they had the features I needed. Not any more.
Thank you for sharing your feedback.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
You are our valued user and we always aim to deliver a great experience. We are very disappointed to know that our service did not meet your expectations. We will investigate the reason for the concern that you have raised to understand where we have fallen short of your expectations.
We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as you will be contacted via email shortly.
We regret the inconvenience caused to you.
Regards,
Neelima Aggarwal
Team Automizely
Por el momento todo bien, aunque la acabo de instalar, cuando pruebe mas a fondo podré decir más ;)