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Doesn't have all the features but has Fast Customer Service by live chat 24/7 which is very useful! Get's the job done.
Hello,
Thank you for sharing the feedback.
You can always reach out to us via the chat option available on your account or email us at support@automizely.com. We are available 24 X 7.
Kind regards,
Sumit
Great customer service. Got help when I needed it. Easy to configure and make it as my own for my business.
I have had the worst experience with this team for the past 2 weeks.
They've been stalling me on the import customers through CSV.
They made me feel like i was doing something wrong when the app is not working properly!!!
And we have been with over 50 e-mails and chats back and forth, with them always saying the file was not good - and also requiring fields like birthdates and phone numbers (which you need to invent) and even so, file does not upload. TERRIBLE EXPERIENCE EVER!!! Especially because they put the fault on the file you're trying to upload and make you feel like you're the stupid one. Very bad experience and lost 2 weeks
Thank you for sharing your feedback with us.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
You are our valued user and we are committed to providing the best support at all times. We are assigning a support executive to check and resolve your concern. Please check your inbox, as you will be contacted via email shortly.
We regret the inconvenience caused to you.
Regards,
Neelima Aggarwal
Team Automizely
GOOD job by doing the things you doing guys. Very proud of you all. Mayor important to leave review.
helped me with starting my set up , I was a little lost at first bu he came through to my rescue, thanks a lot .
Very useful, I like that I can talk to a real person instantly, very quick too and they said my store was beautiful <3
alles super vielen dank fur die hilfe von support,nur weiter zu empfehlen 10 von 10 nein sogar 1000 von 10
Although my client is Japanese, it is also a very convenient app for me. It has helped me a lot. Thank you very much.
I use this app to offer a discount to new customers. It display well on my website. It took a minute to figure out how to edit it though. I figured it out. It works.
Had some trouble with gmail with pictures showing up but the staff was very friendly and helped me a lot, would recommend this app! :)
Thank you for the feedback. Currently, the welcome email only works for the pop-up subscribers and in your account, you need to enable pop up to have them receive the emails. The addition of welcome emails for other sign up events from Shopify is in pipeline.