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Tried to send emails but the send button was locked. The communication with the agent although online is very slow. I requested a few things because the app limits your usage and only some were address. Overall we don't have time to waste trying to get emails sent once you have taken time to create the email. Waste of my time from yesterday to send one email.
We really apologize for the inconvenience. We are going through the issues faced and fixing them on an urgent basis. A dedicated resource has been assigned to resolve your concern immediately.
Hope your experience gets better and we keep providing the best of features and services to you.
Regards,
Nitish
Team Automizely
Thanks for the App.
I love that it more or less have it all. But there still alot of stuff i like to se been added. Like way more stettings and costuming controls
Hello,
Thank you for the feedback. We have been adding the customization options and will keep doing so per your suggestion.
Thanks
Team AfterShip
I don't understand how they managed to get so many good reviews, the after-sales support is just awful!
Thank you for sharing your feedback with us.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
You are our valued user and we always aim to deliver a great experience. We are very disappointed to know that our service did not meet your expectations.
We will try to investigate the reason for the concern that you have raised and ensure that all your issues get resolved and that you are delighted with our services.
We regret the inconvenience caused to you.
Regards,
Neha Karadi
Team Automizely
used the app like alot recommend to others fantastic. looked and looked glad I came across this one.
Hello,
Thank you for sharing the feedback. We are glad that you had a great experience with the app. Your review helps to encourage us to make the app better and to provide you with the wow experience.
Thanks
Team AfterShip
Excellent support, thanks. It was a pleasure dealing with support and am looking forward to testing the product.
this is absolutely great and impressive, customer services are so helpful and fast responding. Great experience
great customer service and app! incredibly easy to edit and design and perfect for what our site needs.
Love the App!! Ankush Helped A lot and its easy to use. Very well put together and professional. I'll be using in the future
Great App, good solution. The very supporting team would love to see more motivating results from the Automizely app.
Nitish was very helpful and arranged my query within 5min. No hassles or struggles. Simple and easy to use the app and helps very much!