Avis (2 232)
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This app does not work properly and support is absolutely horrible. Trust me, find a different app. Shopify, you also get a poor rating for forcing me to give a min 100 words to give this review.
Thank you for sharing your feedback with us.
Please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users.
You are our valued user, and we always aim to deliver a great experience. We are very disappointed to know that our service did not meet your expectations.
We will try to investigate the reason for the concern that you have raised and ensure that all your issues get resolved and that you are delighted with our services.
Regards,
Team Automizely
Amazing products and great customer service and support!
This is a really great app and the support is amazing and quick! I use many of the tools for my site and have been looking for such an app lately.
I just started using this up and tried to make "newsletter" and "follow-up email". It is quite easy to make both emails. However, setting up was a liitle bit tricky since I'm not very knowledgable of technology. I asked the support a couple of times since I couldn't understand "DNS setting" part. The support people were very helpful and showed me step by step. Thank you, Abishek (spell?).
Thank you for the valuable feedback. We will definitely work on the suggestion to include more supportive videos on DNS setup.
The complete help article can be referred to here https://support-marketing.automizely.com/en/article/verify-sending-domain-for-email-notifications-hs9a6g/
Do let us know if you have any other queries or feedback for us. We are available 24X7 via the chat option on your account.
Kind regards
Mudit
Automizely
So far, so good. Excellent customer service, they were really helpful in getting everything set up.
Allowed me to conduct pop up campaigns, so much simpler than the competitors!! Plus their customer support is great!
Excellent and Prompt Customer Service not to mention that it's user friendly. I highly recommend this App.
awesome app!! i love the chat now assistance, very fast and helpful!!!!
Shristik was awesome.........
I like this software very much. When I met some problems in the process of using it, the programmer was very patient to help solve them. Recommend you use!
Tried to contact but support keeps saying aftership app instread of this one.It's been several days.
Countdown timer can not select connections and products,I will revise the feedback once the problem solved,thank you.
Hello,
We tried to contact you on your email to address your queries. Please let us know if the issue got fixed and help us receive a good rating. Awaiting your response.
Thanks
Team AfterShip