Avis (6 305)
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Products are OK, but customer service is terrible, probably the worst that I have experienced! I have been waiting for over a week to get a response to an issue. Sent out 2 messages, but nothing.
I am sorry to know about your experience with customer service support. We will surely work towards not letting this happen in the future.
Your feedback has been noted. We will try our best to ensure that you experience the best customer support. We are available 24 X 7. You can always contact us via the live chat option available on your account or email us at support@automizely.com
Hope we resolve this for you as per your expectations and continue to provide you nothing but the best.
Regards,
Rupam
Team Automizely
Love this app. It does so much for free! Popups, emails, welcoming newsletter, and what not. Check it out!
This app is helping me alot so far, just with easy subscription collection and branding. Gonna dive deeper into this app, but so far so good!
Good support, everything was good and fast. Would recommend definitely. Keep on going guys minimum 100 characters
L'application est très propre visuellement, et facile a comprendre. Il manque juste 2,3 options pour les professionnel qui ont des très grosse marque.
Merci pour vos précieux commentaires.
Nous sommes heureux de connaître votre expérience avec notre application.
Il est toujours agréable de connaître les exigences de nos utilisateurs afin que nous puissions répondre à leurs attentes et offrir une expérience engageante.
Nous visons continuellement à améliorer l’application et à travailler sur les suggestions qui nous sont données par nos utilisateurs. Ainsi, à l’avenir, vous serez heureux de voir plus de fonctionnalités améliorées pour améliorer votre expérience avec l’application.
Si vous avez besoin d’aide avec l’application, n’hésitez pas à nous contacter. Notre équipe d’assistance est disponible 24h / 24 et 7j / 7 pour vous aider.
Vous pouvez toujours nous contacter via l’option de chat en direct disponible sur votre compte ou nous envoyer un e-mail à support@automizlely.com
Cordialement,
Neelima Aggarwal
Équipe Automizely
i have not use it because I do not know if I can customized the any of the information on the pop ups example: $10. off your first order. I have never made a dollar so how could i give away $10. not knowing what would be the sum of the first sale. Therefore, my sale coupon would have to be based on certain conditions
Hello,
We tried to contact you on your email to address your queries. Please let us know if the issue got fixed and help us receive a good rating. Awaiting your response.
Thanks
Team AfterShip
This is good app but not good enough, because I can't add any popup for my new products, but good for subscription and discount.
I am sorry to know that you are not happy with the fact that you are unable to add any popup for your new products.
Thanks for your valuable feedback. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizely.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Rupam Sarma Tamuli
Team Automizely
Customer support is quick to respond and very helpful. The newsletter content customization could be just a bit more versatile, like removing spaces between sections to create something continuous. Other than that, a pretty good app.
I am glad to know that you are happy with the customer service support. Thanks for your suggestion about the newsletter content customization could be just a bit more versatile, like removing spaces between sections to create something continuous.
Your feedback has been registered. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizely.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Rupam Sarma Tamuli
Team Automizely
Nice app. A lot of features to use and implement. The support is very fast and we can create popup and top bar in few steps without problems. I recommend it.
Best customer support chat team, fast response and detailed assistance. App it self also includes a wide range of functions for free!