Avis (6 385)
Affiner
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Par note
I use the email pop-up and got the "watermark" removed by contacting them. Very fast support. Recommend to everyone. This is a good free alterative.
Products seem okay, but customer service is absolutely the worst you can find. No clue on what they are doing if you have a problem. Wanted to add other app from this company, but after this experience, no way! EDIT : It's been 2 hours now, still not close to solving my problem, will just delete the app and find another one. Don't waste your time on this one.
It is really unfortunate that your expectations were not met in your recent interaction with us. We will surely work towards not letting this happen in the future. Your feedback has been duly noted and is being worked upon at this very moment. A resource has been aligned to contact you via email and keep you posted on the progress.
We would also check and brainstorm how things could have been handled differently by the support staff.
Inconvenience is highly regretted.
Regards,
Nitish Kumar
Team Automizely
good app good support. very good app good support. very very pleased. Thank you for this good app. :)
This is a really great app and the support is amazing and quick! I use many of the tools for my site and have been looking for such an app lately.
We are having problems with the sale booster, we would like both the inventory controller and the countdown to be shown before the add to cart button.
This app does not work properly and support is absolutely horrible. Trust me, find a different app. Shopify, you also get a poor rating for forcing me to give a min 100 words to give this review.
Thank you for sharing your feedback with us.
Please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users.
You are our valued user, and we always aim to deliver a great experience. We are very disappointed to know that our service did not meet your expectations.
We will try to investigate the reason for the concern that you have raised and ensure that all your issues get resolved and that you are delighted with our services.
Regards,
Team Automizely
Customer service is great! I appreciate they are very quick and responsive. This app is nice and easy.
Still learning to use it and so far so good. I like how easy it is to use, ability to customize and quick support.
Thank you for your review.
We are glad to know that you are exploring our app. It is our constant endeavour to delight our users. In case you need any assistance while using the app, please feel free to contact us. We will try our best to ensure that your experience with us becomes worth a 5-star rating.
We are available 24/7. You can always contact us via the live chat option available on your account.
Regards,
Rupam
Team Automizely
So far, so good. Excellent customer service, they were really helpful in getting everything set up.
Great app. I used this for a pop-up to promote my discount. Contacted customer service for assistance, and they were very responsive!