Avis (6 385)
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The app is fabulous, got 2 sales within the first 15 seconds of activation. Shahbaz is a star tech support. Thanks for such an amazing app.
Tried to send emails but the send button was locked. The communication with the agent although online is very slow. I requested a few things because the app limits your usage and only some were address. Overall we don't have time to waste trying to get emails sent once you have taken time to create the email. Waste of my time from yesterday to send one email.
We really apologize for the inconvenience. We are going through the issues faced and fixing them on an urgent basis. A dedicated resource has been assigned to resolve your concern immediately.
Hope your experience gets better and we keep providing the best of features and services to you.
Regards,
Nitish
Team Automizely
I don't understand how they managed to get so many good reviews, the after-sales support is just awful!
Thank you for sharing your feedback with us.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
You are our valued user and we always aim to deliver a great experience. We are very disappointed to know that our service did not meet your expectations.
We will try to investigate the reason for the concern that you have raised and ensure that all your issues get resolved and that you are delighted with our services.
We regret the inconvenience caused to you.
Regards,
Neha Karadi
Team Automizely
Just installed the app today. Rohit was very helpful via the chat with my integration questions. Provided how to information that actually worked. Customization was very straightforward. Transitioning from another pop-up option from another app I had success with until they changed their offering. Looking forward to seeing success with Automizely.
Thanks for the App.
I love that it more or less have it all. But there still alot of stuff i like to se been added. Like way more stettings and costuming controls
Hello,
Thank you for the feedback. We have been adding the customization options and will keep doing so per your suggestion.
Thanks
Team AfterShip
There’s to much to do to just do a simple discount. To many steps that you have to do and go through, very unpleasant and difficult. It shouldn’t be this difficult and it’s confusing as well.
We are sad to hear that your experience with us didn’t hit the mark.
But we are all ears. We have taken a note of your valuable suggestion and it will definitely be looked into.
Our Support Team is available 24/7 to help you with all the issues you might face while finding your way around the app. Feel free to reach out to them.
Regards,
Nitish
Team Automizely
Set up went well and online help was awesome. Application seems flexible enough for what I need to do. Still learning, but a good start. www.Sightlinereaders.com
App was easy to use & when I had trouble, the support was fast & solved any issues I had. I would definitely Recommend them.
Love it! The customer service is top-notch! I can't wait to use some of the other features they have.
So fast to answer thank to them !!! app works pretty well I can only recommend that application !!!!