리뷰 (6,390)

전체 평점
4.8
평점 수준당 개수
  • 평점의 90%가 별 5개입니다
  • 평점의 7%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 12월 4일

Good Service

Sassy N Chic Boutique
미국
앱 사용 기간 대략 4년
답글 AfterShip개 2024년 12월 5일

Thanks for your valuable feedback.

We are glad to know that our app met your expectations so far. It is always nice to know the requirements of our users so that we can meet their future expectations and provide an engaging experience.

We are open for each recommendation or feedback from our users to make their experience great.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Team Aftership

2024년 9월 27일

Excellent customer service with Jai! He was prompt and professional. I immediately got the upgrade to Flow Editor that I needed without any hiccups! Seamless integration of the new feature and able to use immediately! Thanks Jai & Aftership!

H.P. May Magick Shop
미국
앱 사용 기간 3년 초과
2024년 9월 26일

AfterShip customer service was very knowledgeable and helpful.
Aseem Nawa was great to work with.

Kleenaire
미국
앱 사용 기간 거의 3년
2024년 9월 25일

Pooja was very helpful and professional in helping migrating my account over to new flow feature.

Fresh For Society
미국
앱 사용 기간 거의 3년
2024년 10월 20일

Love the professionalism

Punjabi Collectives
미국
앱 사용 기간 7개월
2024년 11월 4일

extremely helpful

Howdy Darcy
미국
앱 사용 기간 4개월
2024년 9월 23일

I wish some features like the spin to win option were available on the free plans but other than that I love that their customer service is quick to respond. They have great features for newbies like myself.

Totally Bri LLC
미국
앱 사용 기간 12개월
답글 AfterShip개 2024년 9월 24일

Thank you so much for sharing your valuable feedback!

We're thrilled to hear that you love our features and found our customer service responsive.

We appreciate your suggestion about including features like the spin-to-win option in the free plan. While some advanced features are part of our paid plans to support continuous improvement, we're always open to suggestions and keen to understand our users' needs.

If you need any assistance or have more feedback, feel free to reach out via live chat on your account or email us at support@aftership.com.

We’ll do our best to ensure your experience with us becomes 5-star worthy!

Best regards,
Team AfterShip

2024년 8월 29일

This app is horrible. They overcharged me and when you need help it takes forever. Ill never use them again. Please read your statements and see what they are charging you each month. They can't even explain to me why they double billed me. Never again.

Pretty Healthy
미국
앱 사용 기간 4년 초과
답글 AfterShip개 2024년 8월 31일

Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers.

We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us.

I would like to inform you that you used a 50% coupon for the first cycle and from second cycle you started getting the complete subscription charges. As a good will gesture our experts have already processed the best possible refund for you.

We certainly are looking forward to earning back your trust back in our platform with our support.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Team AfterShip

2024년 9월 5일

Thank you! it's was so fast.

Gymsis
독일
앱 사용 기간 대략 2년
2024년 11월 24일

Excellent app.

Works great to let my customers know after-sale information.

Try it! You won't be disappointed!

U-Solutions
미국
앱 사용 기간 30일