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This app is so easy! A couple of clicks and you are set and ready to go. Also having different features on a single app makes more sense than having a bunch doing a bit here and there. Very helpful.
Improved my store in various ways. Undoubtably an essential to any store that is looking for better ways to be trusted by the customer.
This app was useful when it came to Emailing and customers subscribing. The pop ups were really useful I recommend highly
It's fine so far. It would be better to request a review after the customer has been able to use and maneuver around the app for some time first.
Thanks for your feedback. I am glad to know that you are exploring our app, and I am sure you will find it useful. It is absolutely fine if you choose to take some time before you review our app. As a part of the chat handling process, we are always eager to know what our merchants think of our products and services. It is our constant endeavor to delight our users. In case you need any assistance while using the app, please feel free to contact us.
We are available 24/7. You can always contact us via the live chat option available on your account.
Regards,
Nitish Kumar
Team Automizely
I wrote to support on Friday but nobody returned. The pop-up is not working correctly on Chrome. Even though I choose "once per day per visitor" it opens on every single page and every single refresh (even if you sign up, it still pops)... It is unusable like this, it will be perceived as spam. EDIT: The problem continues... I published, checked and closed back. Moreover, the chat is not appearing on my dashboard anymore so I cannot contact you fast enough.
We apologize for the inconvenience. The engineering team has fixed the issue.
The popups are currently disabled on your account. We recommend trying it again and do let us know if the issue persists.
You can always contact us via chat option or email us at support@automizely.com.
Kind regards,
Mudit
I just downloaded this app it was super easy and help was there immediately. I'm hoping it helps my site.
Thanks very much for the prompt assistance. The team was very helpful and quick with providing me with the assistance I needed.
Thanks for your valuable feedback. We are glad to know about your suggestion and this would definitely be looked into. It is our constant endeavor to delight our users. We will try our best to ensure that your experience with us becomes a 5 star one.
Regards,
Rupam
Team Automizely
fast and efficient customer service. This application meets the needs of my company with our shopify store
Thanks for your valuable feedback.
We are pleased to know that you are happy with the customer service support and the app as it meets your business requirements.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizlely.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Rupam Sarma Tamuli
Team Automizely
Didn't find my already existing subscribers unfortunately hope this is fixed.......................
Hi,
Apologies for the inconvenience. We have checked from the backend and found that the database is still being synced so we would suggest you to wait for sometime and check again.
One of our support staff members has sent you an email to discuss this further please respond to the email or email us at support@automizely.com.
Best Regards,
Nitish
Still, first day using this app. I created my first notification to be launched in 15mins. I will leave another review once done. So far I love how easy the setup was and hoping to get good results out of it.