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Unable to send newsletters as the app has errors. The product does not work. Very disappointed. Slow support, did nothing about the issue. Moreover, you have to use YOUR own email for sending the newsletters - you are not provided with a free SMTP server. Basically, you are paying money just for the interface rather than the actual sending of newsletters. Yet, you are charged on the basis of the total number of customers on your store - just to use their interface rather than an email sending service.
Thank you for sharing your feedback with us.
Please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users.
You are our valued user, and we always aim to deliver a great experience. We are very disappointed to know that our service did not meet your expectations.
We will try to investigate the reason for the concern that you have raised and ensure that all your issues get resolved and that you are delighted with our services.
Also, one of our Automizely experts has sent an email to you so that we can connect over the screen share meeting to fix it in one go.
Regards,
Team Automizely
Tried to contact but support keeps saying aftership app instread of this one.It's been several days.
Countdown timer can not select connections and products,I will revise the feedback once the problem solved,thank you.
Hello,
We tried to contact you on your email to address your queries. Please let us know if the issue got fixed and help us receive a good rating. Awaiting your response.
Thanks
Team AfterShip
I am in the process of testing this app., but it looks promising. If this works as intended I can see how it can be a real asset.
Instalei o app, porém ele fecha inesperadamente... Desinstalei e reinstalei e continua igual. Não posso fazer uma analise , não tem como, pois não consegui usa-lo.
I am sorry to know that you were unable to use the application perfectly.
We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizely.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Anmol
Team Automizely
I'm loving this app! Easy to use and the customer service is great too! They are very helpful. I recommend the app.
Customer service is top notch and really quick to respond to inquires. New to the app, but no issues so far.
I can't find the abandoned cart emails that were sent by your app. I would like to see which email addresses your app has sent to and tally them with my customers' email addresses captured in my Shopify store.
Hello,
Thank you for your feedback. We have checked your account and found that the Abandoned Cart emails are all disabled. You need to enable them to be able to send them to the target recipients.
Thanks
Team AfterShip
GorgeousIt is a great application, excellent and practical
It is a great application, excellent and practical
this site helped us increase sales and helped decrease abandoned carts. you should try and get it. love it
Its a pretty good app for it to be free. Pretty easy to learn how to work once you play around with it a few times. The settings option is sending me to aftership.com which is pretty annoying. If you have the app leave a review as it would be so much easier to be able to export the contact to mailchimp instead of downloading a cvs file. They need 500 i think to release the mailchimp feature