리뷰 (6,391)

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2019년 12월 19일에 편집됨

Your app is showing "total active subscribers" as 85. But there's only 13 subscribers showing in the email list in the back end of my website. So, where is the rest of the email addresses you guys are collecting from my website?

MyDealmall.ca
캐나다
앱 사용 기간 22일
2020년 5월 12일

Quite possibly the worst customer assistance I've ever experienced - the responses I received are completely irrellevant and none of my website visitors have received their welcome emails from the pop up. I'm giving up on this app.

The Patchwork Pear
오스트레일리아
앱 사용 기간 18일
답글 AfterShip개 2020년 5월 22일

Hello,
It is unfortunate to see that you have a bad experience with the app. The pop up for the emails has to be enabled first. Please help me receive the details as I cannot ...

2020년 9월 2일

IF YOU DO NOT OWN A CUSTOM DOMAIN WITH EMAIL YOU CANNOT USE THIS APPLICATION. Also, awful uninformed customer service.
This app seemed to be great and after hours of setting it up. Then when going to publish and enable the features, I'm met with the inability to use the GMail I set up for the store. THEY DO NOT ALLOW THE USE OF FREE EMAIL CLIENTS. I tried to inquire more about this and the ...

S'aweSum
미국
앱 사용 기간 16일
답글 AfterShip개 2020년 9월 2일

Thanks for your valuable feedback. The sole reason behind not allowing to send emails from free domains is to improve the deliverability of your emails. This also prevents ...

2021년 12월 3일

They bounces tons of emails without no explanation. Bad customer service. They did not help to fix this issue.

Pi-K Candy
미국
앱 사용 기간 15일
답글 AfterShip개 2021년 12월 3일

Thank you for sharing your feedback with us.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. ...

2021년 8월 4일

I appreciate the service you guys try to provide but the customer services and technical support are far below standard. I was asked a lot of time-consuming questions while non of my problem was resolved quickly.
Also, the app slows down my site a lot. I hope you guy will provide clearer instructions rather than trying to ask a lot of weird questions to make customers not to uninstall.

Tiệm Bút Shiawase
베트남
앱 사용 기간 14일
답글 AfterShip개 2021년 8월 4일

It is really unfortunate that your expectations on the recent interaction were not met. However, this is certainly not what we want our users to go through.

We are in ...

2019년 11월 22일에 편집됨

I used the app to set up opt in them using Automizely conversion with Black Friday theme, with a count down to November 29th. It worked fine on laptop. Only a day later, and $15 lost in ads later, I found that the popup is showing a count down stuck at 0000 on mobile phones. This means 60% of my customers saw the first thing on my page, a counter asking them to opt in for a Black Friday discount ...

Three Lives Gaming
미국
앱 사용 기간 13일
2020년 3월 15일

it doesn't sync with your Shopify customers. and you can't add another email to set as the sender's email.

CHUSWORLD
미국
앱 사용 기간 11일
답글 AfterShip개 2020년 5월 22일

Hello,
Thank you for the suggestion. The features that you have requested are in pipeline and are expected to get launched by June.
Thanks
Team AfterShip

2020년 9월 28일에 편집됨

This app should be banned from Shopify. They will blackmail you. They will promise to fix the issue then ask for a good review. After you place a good review for them, they will leave you in the dark. This app gave me so much pain and headaches. They just cant fix a simple error message. Beware of this app.

My PETamins - Your Pet's Online Supplement Store
미국
앱 사용 기간 9일
답글 AfterShip개 2020년 10월 14일

Hello,

We are extremely sorry that your experience with Automizely wasn't as per your expectations. The last we want is to let our customers down.
However, the problem you've ...

2021년 8월 9일

Bad service.
Support 0
They provide a free service but they suspend your account for no reason. Don't install this app

primesoftwarestore
모로코
앱 사용 기간 8일
답글 AfterShip개 2021년 8월 9일

It is really unfortunate to know that your expectations were not met in the recent interaction with us. However, this is not the experience we want to provide to our users. ...

2020년 10월 30일

If a customer accidentally exits the signup popup box they can't get it back, therefore denying me an email address and them a discount. I contacted support and they told me once that box is gone you can't get it back. I'm going to have to find something else.

Random Panda
미국
앱 사용 기간 8일
답글 AfterShip개 2020년 10월 30일

Thank you for the valuable feedback. Our development team is working on the feature.

We will notify you once the fix is deployed.

Kind regards,
Sumit