AfterShip Email Marketing,SMS

Your app is showing "total active subscribers" as 85. But there's only 13 subscribers showing in the email list in the back end of my website. So, where is the rest of the email addresses you guys are collecting from my website?

Quite possibly the worst customer assistance I've ever experienced - the responses I received are completely irrellevant and none of my website visitors have received their welcome emails from the pop up. I'm giving up on this app.

IF YOU DO NOT OWN A CUSTOM DOMAIN WITH EMAIL YOU CANNOT USE THIS APPLICATION. Also, awful uninformed customer service.
This app seemed to be great and after hours of setting it up. Then when going to publish and enable the features, I'm met with the inability to use the GMail I set up for the store. THEY DO NOT ALLOW THE USE OF FREE EMAIL CLIENTS. I tried to inquire more about this and the ...

They bounces tons of emails without no explanation. Bad customer service. They did not help to fix this issue.

I appreciate the service you guys try to provide but the customer services and technical support are far below standard. I was asked a lot of time-consuming questions while non of my problem was resolved quickly.
Also, the app slows down my site a lot. I hope you guy will provide clearer instructions rather than trying to ask a lot of weird questions to make customers not to uninstall.

I used the app to set up opt in them using Automizely conversion with Black Friday theme, with a count down to November 29th. It worked fine on laptop. Only a day later, and $15 lost in ads later, I found that the popup is showing a count down stuck at 0000 on mobile phones. This means 60% of my customers saw the first thing on my page, a counter asking them to opt in for a Black Friday discount ...

it doesn't sync with your Shopify customers. and you can't add another email to set as the sender's email.

This app should be banned from Shopify. They will blackmail you. They will promise to fix the issue then ask for a good review. After you place a good review for them, they will leave you in the dark. This app gave me so much pain and headaches. They just cant fix a simple error message. Beware of this app.

Bad service.
Support 0
They provide a free service but they suspend your account for no reason. Don't install this app

If a customer accidentally exits the signup popup box they can't get it back, therefore denying me an email address and them a discount. I contacted support and they told me once that box is gone you can't get it back. I'm going to have to find something else.