Omtaler (6 375)
Raffiner
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Etter vurdering
This is a joke not an app( stuff+ management), the stuff and after back and forth emails for more then 4days, sent me am email simply telling that they figured it out and it was my emails’s fault .
Thank you for sharing your feedback with us.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
You are our valued user and we always aim to deliver a great experience. We are very disappointed to know that our service did not meet your expectations. We will try to investigate the reason for the concern that you have raised and ensure that all your issues get resolved and that you are delighted with our services.
We regret the inconvenience caused to you.
Regards,
Neelima Aggarwal
Team Automizely
Unable to send newsletters as the app has errors. The product does not work. Very disappointed. Slow support, did nothing about the issue. Moreover, you have to use YOUR own email for sending the newsletters - you are not provided with a free SMTP server. Basically, you are paying money just for the interface rather than the actual sending of newsletters. Yet, you are charged on the basis of the total number of customers on your store - just to use their interface rather than an email sending service.
Thank you for sharing your feedback with us.
Please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users.
You are our valued user, and we always aim to deliver a great experience. We are very disappointed to know that our service did not meet your expectations.
We will try to investigate the reason for the concern that you have raised and ensure that all your issues get resolved and that you are delighted with our services.
Also, one of our Automizely experts has sent an email to you so that we can connect over the screen share meeting to fix it in one go.
Regards,
Team Automizely
Tried to contact but support keeps saying aftership app instread of this one.It's been several days.
Countdown timer can not select connections and products,I will revise the feedback once the problem solved,thank you.
Hello,
We tried to contact you on your email to address your queries. Please let us know if the issue got fixed and help us receive a good rating. Awaiting your response.
Thanks
Team AfterShip
It does not work, I have tried some days and it did not have welcome email was sent to the email subscriber.
Hello,
Thank you for your feedback. We have checked the Settings in your account and found that you have not enabled the Pop-up and hence the welcome emails are not being sent. Please note that the welcome emails are only for the popup subscribers.
Thanks
Team AfterShip
I have dedicated one day to this app. If it is too much work for me, as opposed to not working for me, I will uninstall it promptly. I won't waste any time grinding in complicated applications. I hope this is a keeper. Ty!
I uninstalled it. Life's too short. I'd pay more for complete apps, than having to complete them.
Unfortunately, I have to update my review. Guys this app will break your site down. It broke my links and slowed my site down to 21 seconds.
If your site is slower than normal, delete the app, and thank me later.
Hello,
We are extremely sorry that your experience with Automizely wasn't as per your expectations. The last we want is let our customers down.
However, the problem you've witnessed is now fixed.
Request you to check that once and let us know if the problem persists.
We hope you'll give us a chance to make this work for you.
Thank you.
Application installé et désinstallée quelques jours plus tard.
Sur le site apparaissait une pop up afin de télécharger une application de vente en ligne (crée par leur société).
Je déconseille fortement
Hello,
Thank you for writing to us. Could you please elaborate on the issue so that we could help you have a good experience with the app.
Thanks
Team AfterShip
Your app is showing "total active subscribers" as 85. But there's only 13 subscribers showing in the email list in the back end of my website. So, where is the rest of the email addresses you guys are collecting from my website?
-Keeps disconnecting my store
-I added my email list of 150K + emails then they dis abled me from emailing "due to spam cause of high contacts" when I haven't even sent out an email yet.... -Horrible support that just tells you the problems been escalated to the "developer"
-It's been weeks and no changes..... DO NOT USE if you have high volume contacts... works good for under 15K contacts ..........UPDATE- their reason's to restrict my brand new account from marketing, when I have not send any emails yet, is because I have 100k subs with little sales..... I have a marketing page which bring my BRAND NEW SHOP warm leads and when I import these warm leads to be able to send marketing email, they restrict me before i can even do so DO NOT WASTE TIME AND ENERGY JUST TO BE RESTRICTED....... UPDATE 2: Logged back on to see if any changes, they removed features and downgraded me for because of this review lol It's funny because during the last update they ASKED me to give them a 5 star so they can help me out, so I just removed my review to see if they would help, but back at square one :)
We extremely apologize for the inconvenience caused. We have sent you an email to discuss the issue further.
You can also reach out to us via the chat option in your account or please email us at support@automizlely.com (24X7).
Kind regards,
Mudit
Quite possibly the worst customer assistance I've ever experienced - the responses I received are completely irrellevant and none of my website visitors have received their welcome emails from the pop up. I'm giving up on this app.
Hello,
It is unfortunate to see that you have a bad experience with the app. The pop up for the emails has to be enabled first. Please help me receive the details as I cannot check the Account for you.
Thanks
Team AfterShip