Omtaler (6 293)
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This app does not work properly and support is absolutely horrible. Trust me, find a different app. Shopify, you also get a poor rating for forcing me to give a min 100 words to give this review.
Thank you for sharing your feedback with us.
Please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users.
You are our valued user, and we always aim to deliver a great experience. We are very disappointed to know that our service did not meet your expectations.
We will try to investigate the reason for the concern that you have raised and ensure that all your issues get resolved and that you are delighted with our services.
Regards,
Team Automizely
Still learning to use it and so far so good. I like how easy it is to use, ability to customize and quick support.
Thank you for your review.
We are glad to know that you are exploring our app. It is our constant endeavour to delight our users. In case you need any assistance while using the app, please feel free to contact us. We will try our best to ensure that your experience with us becomes worth a 5-star rating.
We are available 24/7. You can always contact us via the live chat option available on your account.
Regards,
Rupam
Team Automizely
So far, so good. Excellent customer service, they were really helpful in getting everything set up.
Great app. I used this for a pop-up to promote my discount. Contacted customer service for assistance, and they were very responsive!
Excellent app to have for any store owners,it definitely helps a lot for us..if only i could give 10 stars..
Support was fast and helpful. Would like to see more flexibility with the pop up app -- for example, eliminating the second step, but overall the experience has been positive.
Thanks for your valuable feedback.
We are pleased to know about your experience with our app and support team.
It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team.
We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application.
If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.
You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com
Regards,
Neelima Aggarwal
Team Automizely
Allowed me to conduct pop up campaigns, so much simpler than the competitors!! Plus their customer support is great!
The app is near perfect... wish there were most to customize like the alignment of every type to place in the website.
Hello,
Thank you for your feedback and suggestion. We have communicated it to the backend teams to check the feasibility for the implementation of the alignment feature.
Thanks
Team AfterShip
Easy plug and play targeting and retargeting, very happy so far! Very responsive support and free which is awesome.
Excellent and Prompt Customer Service not to mention that it's user friendly. I highly recommend this App.