Recenzje (2 231)
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I enjoy using this app because it allows me to think of ways to improve my customer experience. It would be helpful if there was a way to keep the same theme with colors for pop ups, email marketing, etc without having to keep entering them in every time.
Nice user interface & easy to set up! Helpful in achieving marketing goals, and recruit new customers.
This app works great and really helps me to grow my business. Customer support is always so helpful and resolves questions almost instantly. Great app!
I wanted to send a newsletter and it did that. Customer support is good. Lots of verifying which is fine but a little annoying. Not as user friendly as I would like.
Hello,
We acknowledge your feedback. Domain verification is required to increase the email delivery rate.
Please feel free to reach us if you need any further help. We are available 24x7.
Regards,
Mukul Saxena
Great app, easy to use and amazing customer support! I reached out with a problem and they sorted it for me within minutes. Makes setting up email marketing so simple!
Very prompt support! now i expect more customer. .....................................................
Thanks for sharing your valuable feedback. I am glad to know that you are happy with the customer service support.
We are open to any suggestions. Please let us know if you have any suggestion that makes your experience with us a better one.
We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@automizely.com
Regards,
Rupam Sarma Tamuli
Team Automizely
The app is very easy to set up, and when I had an issue I got excellent support! I love that you can use the free services to see if its a good fit
Great customer support. Very well built app with lots of features. * Keep on reading for detailed review... Be aware that it does not integrate with mailchimp. Does not auto tag customers. We currently use the "newsletter" tag in mailchimp to send targeted emails to new customers when they subscribe to mailing list on our home page. This tag is added by Shopify to newsletter subscribers from the shopify popup. However since this app does not auto tag newly collected customers, there was no way for us to send them the offer in mailchimp. So the only way to use their popup and automate the offer emails is by using their email service. Th email service cost is based on the number of contacts collected by the app. The price grows and is not by number of contacts collected monthly but by total number of contacts. Have not tried the email feature, not sure if I will due to incremental cost.
I am glad to know that you are happy with the customer service support and the app.
Thanks for your valuable feedback about the app not integrating with Mailchimp, also does not auto-tag newly collected customers and the email service cost is based on the number of contacts collected by the app. I am sorry for the inconvenience this has caused. Your feedback has been registered.
We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizely.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Rupam Sarma Tamuli
Team Automizely
I used this app on another store and now I am installing it on my new store - it does so much and the email marketing is great. The staff are also very helpful.
never had a service do a google meet and show you real time how to fix a issue! love it