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We only use its pop-up functionality, and it's definitely a great app for that, especially considering it's free. I do however miss having the option to have popups appear on selected corners of the screen, and worst of all the image disappears from the pop-up when viewed on mobile. If the previously mentioned aren't issues for you, however, then this is an excellent app.
Thanks for sharing your valuable feedback. I am glad to know that you are happy with the app but miss the option of having pop-ups appearing on selected corners of your screen. You are also not happy with the images disappearing from the pop-ups when viewed on mobile.
Your feedback has been registered and I apologize for any inconvenience that may have caused you.
We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@automizely.com
Regards,
Rupam Sarma Tamuli
Team Automizely
I got this app to make thank you emails for first time customers and i'd say it really does it job doing that
Thanks for your valuable feedback.
We are glad to know that you are exploring our app and you liked the "Thank You emails" feature. It is our constant endeavour to delight our users.
We are available 24/7. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Rupam
Team Automizely
Seems like great options for the Shopify store. Will need to experiment more with it and see what the results are
I love that it is free and that there are so many features but there are still some kinks to work out. BUT! Customer Support was FAST to reply and VERY friendly and helpful, so I have faith. Looking forward to exploring more.
Hello,
Thank you for your feedback.
We are open to accepts all your suggestion and eager to implement.
We always want to make the user experience better.
Please feel free to reach our support team if you need any further help.
Regards,
Mukul Saxena
The layout on my imac desktop is formatted a little strange. For example, I can't minimize the chat screen on right hand side and therefore, I cannot see or use certain buttons or read things behind the chat screen. I'm not finished trying to find a solution, but customer service was very nice. I have to send this review, so I can close the chat box, so I can actually press a button on the screen in the automizely app. I hope this review helps the developers. Overall I think it'll be great to use.
Hello,
We acknowledge your feedback and value your suggestion too.
Our support team is available 24X7. Please feel free to reach if you need any help further.
Regards,
Mukul Saxena
This looks like a good app to use but I am going to try it out and see how it goes! Hopefully I can get a lot of conversions.
This app is the best app it helps flow and keep customers! I like how they have 24/7 support which is really helpful I recommend this app!
I have only just installed the app so i can't give an accurate review on it yet however i did contact support to assist with some enquiries i had. They very were helpful and prompt in their response.
Thanks for your valuable feedback.
We are pleased to know that you are happy with the customer service support.
We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizlely.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Rupam Sarma Tamuli
Team Automizely
Using this app for a pop up but didn't realise it has such great features - will definitely utilise it more, great app! Easy to navigate with great online support :)
Thank you for your kind words.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.
Automizely Team
I have had some issues with the app working for a pop up but I had help via the chat with someone extremely helpful, quick to reply, polite, and all round a great help.
We are sorry to know that the app was not working for you as expected.
We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application.
We will try our best to ensure that you experience the best customer support.
We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@automizely.com
Regards,
Rupam
Team Automizely