Avaliações (2.267)
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They have the best customer support I have ever experienced. Really kind and helpful assitance.
Excellent customer service with Jai! He was prompt and professional. I immediately got the upgrade to Flow Editor that I needed without any hiccups! Seamless integration of the new feature and able to use immediately! Thanks Jai & Aftership!
This app is horrible. They overcharged me and when you need help it takes forever. Ill never use them again. Please read your statements and see what they are charging you each month. They can't even explain to me why they double billed me. Never again.
Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers.
We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us.
I would like to inform you that you used a 50% coupon for the first cycle and from second cycle you started getting the complete subscription charges. As a good will gesture our experts have already processed the best possible refund for you.
We certainly are looking forward to earning back your trust back in our platform with our support.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Team AfterShip
The support team (Karan) was helpful in resolving the issue quickly and educating on the available features of the app.
Thank you for taking the time to share your valuable feedback with us.
We're delighted to hear that you had a good experience with Karan. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
The app is easy to use and is exactly what I was looking for regarding sending specific emails to our customers. Thanks!
Shaim was amazingly patient and helped me to solve my problem though it took a minute. Thank You
Shaim was very responsive and helpful in addressing my request within seconds of me messaging through the chat box. I am happy I chose AfterShip Email Marketing, SMS services. I believe in quality customer service and that is what they offer in addition to this great app! Highly recommend.
很好用~功能呢更强大，邮件营销必备插件
Den är bra men man måste betala för många funktioner
Thank you for your valuable feedback. We are pleased to know that you are happy with our services.
We are welcome to suggestions. Please let us know if you have any ideas that would make your experience with us worthy of a 5-star rating.
Our support team is available round the clock. Feel free to reach out to us anytime via the live chat option on your account or email us at support@aftership.com.
Thank you for your understanding, and we look forward to your reply.
Jai was very helpful and walked me through setting up our SMS properly.
