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Mobile App do not work how it should work, not all products are displaying in app at home page and also in products collections! you need to make it better! Also you should make product search area where people can search for products! Please make this as soon as possible. Thanks have a nice day
Hello,
Thank you for sharing the feedback. We see that you have had a good experience with the app, could you please elaborate on the issue related to the mobile app that you using. I will be able to help you post that. Looking forward to hearing from you.
Thanks
Team AfterShip
ottima app anche per i meno esperti,gratuita e con un servizio assistenza davvero veloce e gentile,
The service today was horrible. I asked very direct questions and all I got back was, you can do that. It wasn't until I said that their service was terrible did they FINALLY give me a direct answer to a direct question
I wrote your support team, but probably of the covid-19, no answer.
I use the popup to get emails from clients and they get a discount on purchase. All is working very good except that the client do not get his % deducted when he checks out. Can you help please?
Kind regards
Recently just started using this app and its very easy to use! also many different emails and pop-ups available for free which was very nice:)
Great support, the app seems very good, can't wait to try it out! ......................................
IT IS THE FIRST TIME I USE THIS APP I HOPE THIS APP TO HELP ME TO HAVE MORE CUSTOMER AND SEAL MY PRODUCTS
Really easy app to use and edit pop-ups and e-mails. Few things that can't be done which limit creativity, but works just fine and support is responsive. Has been useful to our needs.
We are glad to know your experience with the app and hope it does wonders for you.
Feel free to get in touch with us if you have any suggestions. We are really eager to know how we can make your experience a 5 star one.
Regards,
Nitish
It took me a while to get assistance via the customer service chat today, which was unusual for Automizely. Nonetheless, I was able to be helped and eventually received an answer to my question. I'm grateful that Automizely doesn't just say "No" when something isn't available at the moment. It's kind of encouraging that they say they'll forward the concern to the development team which is always adding new/updating features.
I am glad to know that you liked our app and you got the required assistance when needed, even though it took a while. Sorry for the inconvenience.
Your feedback about the customer service support has been registered. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizely.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Rupam Sarma Tamuli
Team Automizely
The app is quite useful but there is no help to guide on how to use it. Developers should add Spin Wheel Functionality