AfterShip Email Marketing,SMS

This won't let me use a gmail address as a business email. My business uses a gmail account...

I was trying to set up this app for my shopify website, but I can't use the service because I have a gmail account. As a beginner, when I am told to purchase an email, I have no idea where to begin. So, for now, I don't think this app will be for me.
Customer service was prompt and kind.

Email marketing was disabled because of high bounced rate when no emails was sent in the first place. Response given by support was a copy paste of the Error Message that says "Contact Support". When asked questions - no answer given. Finally, support left without answering nor sorting out any question. Left me hanging after spending one hour in front of the PC. Program is good, but support needs ...

The app works seamlessly and customer service was very quick to remove Automizely branding, but I am pretty horrified by how rude my service rep was in trying to get me to leave a review. He said, "I helped you. write the review now" immediately after I agreed to write it in the morning as it is late at night for me. He even deleted that message after the fact and lied about saying it, which is ...

I've had this APP since March and WAS very impressed with the features and customer service and I recommended this app to other people. The customer service at the time seemed really good. The automated features seem to work well. It was also FREE. Shortly after I got the app I saw they added new plans and I asked them if this applied to me and I was told that I along with others would be ...

Not only is the app brilliant, tons of features to help effectively market your business but the support is also top notch. Edit: Dropping to 3 stars after some usage the app is very glitchy. Emails don't send, pop ups don't work and work randomly, customers discount codes not working. Support used to be good, now its just "I need time to look into this" and you never hear anything back, nor are ...

Really disappointed with this app, it pushes features and notifications automatically. Even the basic functions do not function at all. It seems that they are aiming for everything and achieving nothing.

Mobile App do not work how it should work, not all products are displaying in app at home page and also in products collections! you need to make it better! Also you should make product search area where people can search for products! Please make this as soon as possible. Thanks have a nice day

The service today was horrible. I asked very direct questions and all I got back was, you can do that. It wasn't until I said that their service was terrible did they FINALLY give me a direct answer to a direct question

All your emails and texts now have to be reviewed by them before sending. It took one of my campaigns 3+ hours to be approved. By that time my sale was over when it went out to my customers. You can't send out a last minute newsletter anymore. Support had no sense of urgency to get my campaign reviewed asap. Also no resolution of crediting back for those emails that were wasted.