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I really want to give this more star's but I think there is something wrong with. it. On my most recent campaign I had over 8k Subscribers yet I got 0 clicks on the push notifications. I have sent over 24k emails with Automizely and my click rate is lower than .5%. I Installed another App which only has 300 subscribers and I got 25 clicks running the first campaign. I LOVE Aftership Returns Center & Tracking, but this app needs more work.
I just set up my first webpush pop-up with Automizely, it looks good to me, especially I can set how many time to pop my visitor a day or a week, avoiding too much disturbance to my customers. One thing can be improved is that the Size of the font (title and description) can't be changed.
Increible servicio al cliente, la aplicación con funcionalidad gratiuta funciona muy bien, integrando newsletters y pop-up funcionales.
My experience was very positive. I received the best of service. Very professional and very nice agent.
Perfect app for designing emails and more. Easy to use and the support is great and answers fast and is always fixing your problem.
the app is great ans has many fanctionalities that other apps do not, Lovish was really kind and provided us with the best assistance, quick respons.
Really easy. Great customer service, i will recommend to a friend in the near future. If you want a service that is easy to use and customize, look no further.
All your emails and texts now have to be reviewed by them before sending. It took one of my campaigns 3+ hours to be approved. By that time my sale was over when it went out to my customers. You can't send out a last minute newsletter anymore. Support had no sense of urgency to get my campaign reviewed asap. Also no resolution of crediting back for those emails that were wasted.
Thank you for sharing your feedback with us.
First of all please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users.
For email content review, we would like to inform you that, as per the latest GDPR guidelines, the content of emails sent to customers must be reviewed first and then sent.
Please be rest assured the review will be done at the same time and emails will be sent if the content is right.
It will not delay any of your campaigns.
Also, for your wasted emails, one of our Automizely expert has sent an email to you so that we can resolve that issue for you.
Regards,
Team Automizely
It has been great and the staff is helpful. Only wish there was a way to resend a subscribe request if a customer did not do so. other than that, it is great
Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations.
We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features to make your experience better.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
We are available 24/7. You can always contact us via the live chat option available on your account.
Regards,
Nitish
Team Automizely
VERY HELPFUL AND PATIENT WITH ME ....................................................................