Automizely Email Marketing,SMS , 6 245 recensioner
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Da migliorare o il pannello di analisi dei dati. Customer service eccellente, hanno risposto in breve tempo
Thanks for your review.
Do let us know if you have any suggestions for us which makes your experience a 5-star one.
Kind Regards,
Sumit
Customer service was straight to the point and got exactly what I needed quickly. I love it so far !
Email marketing was disabled because of high bounced rate when no emails was sent in the first place. Response given by support was a copy paste of the Error Message that says "Contact Support". When asked questions - no answer given. Finally, support left without answering nor sorting out any question. Left me hanging after spending one hour in front of the PC. Program is good, but support needs to improve substantially.
It is really unfortunate that your issue was not dealt with utmost priority. However, this is not the experience we want to provide to our users.
You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. Your feedback for support members has been duly noted and will be discussed further for correction.
We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly.
We regret the inconvenience caused to you.
Regards,
Team Automizely
I tried the upsell app. The colours didnt suit my brand and I couldnt figure out how to change the style
Thanks for your valuable feedback.
I am sorry to know that you are unable to change the style in the upsell app, as the colors are not matching your brand.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizlely.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Rupam
Team Automizely
Great app, working very well and so helpful to send my email marketing. Support is fine aswell, thanks.
Great instant support within 30 seconds. Helped me fixing the problem to my satisfaction. Thank you!
I like this app a lot. The free features are great. I really like the conversion tools and also the pop up campaign.
The app very user friendly, comes with decent templates out of the box and has a responsive support team! 5/5
for the support team only 2 stars: The support team answer fast, but one day i had a big problem and they said that i should wait and they would updating me the next day. After one day, they said the same. Later ignoring my response. After 2 weeks, I wrote them again and after that they helped me. Although they told me they would updating ME and not vice versa. For the app 3 stars: they have lots of option, but I can't tell you more because i don't use all of them yet.
Hi,
Thanks for your words.
We apologize for the inconvenience.
We have sent you an email to discuss this further.
Kind Regards,
Riyaz
I really appreciate the customer service, they are always ready to help and that makes me feel really good