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I am still trying to get comfortable with the app and making a few errors. There is a lot to get familiar with but think that my ability to work with the functionality of the app will get better. Some of the functionality was not working on my side and support needed to assist. Support is great and helps a lot.
I am glad to know that you are happy with the customer service support.
Your feedback has been registered. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizely.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Rupam Sarma Tamuli
Team Automizely
The app is a little convoluted but the help service is very good.
Thank you for your valuable feedback; we are glad to hear that you appreciated our customer service.
We have noted your observation regarding finding our app a little convoluted. It is always beneficial for us to comprehend your requirements better so that we can align our efforts to meet your expectations and provide a more engaging experience. Should you encounter any issues or have suggestions for improvement, we encourage you to share them with us.
Should you require assistance with the app, please do not hesitate to contact us via the live chat option available on your account or email us at support@automizely.com.
We are committed to making your experience with us worthy of a 5-star rating and will strive to address any concerns or suggestions you may have.
Regards,
Team Automizely
This app is actually very very very useful and nice. It helped me a lot with my own shop and my businesses
Customer service is very urgent so far so good working with them. Application is very user friendly to use and pretty seamless.
Still learning to use it and so far so good. I like how easy it is to use, ability to customize and quick support.
Thank you for your review.
We are glad to know that you are exploring our app. It is our constant endeavour to delight our users. In case you need any assistance while using the app, please feel free to contact us. We will try our best to ensure that your experience with us becomes worth a 5-star rating.
We are available 24/7. You can always contact us via the live chat option available on your account.
Regards,
Rupam
Team Automizely
Support was fast and helpful. Would like to see more flexibility with the pop up app -- for example, eliminating the second step, but overall the experience has been positive.
Thanks for your valuable feedback.
We are pleased to know about your experience with our app and support team.
It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team.
We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application.
If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.
You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com
Regards,
Neelima Aggarwal
Team Automizely
The app is near perfect... wish there were most to customize like the alignment of every type to place in the website.
Hello,
Thank you for your feedback and suggestion. We have communicated it to the backend teams to check the feasibility for the implementation of the alignment feature.
Thanks
Team AfterShip
Very easy to use especially if you are just starting! It's been hard to find an app that is free for email marketing. This is pretty great!
So many great features. So straight forward and easy to use. Quick, helpful customer service as well.
Thank you for your kind words.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.
Team Automizely
helpful & quick support! i do wish their sales pop ups were more customizable though. i appreciate their speedy support tho!
Hello,
We acknowledge your feedback.
May I request you share, what type of customization are you looking for in the Pop-ups?
One of the members will reach you so that we can help you with this part.
Regards,
Mukul Saxena