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SCAM ALERT! they claim to give you unlimited emails then slowly begin to charge you, banner on the app say something but support says a different things, be aware of fake advertising, fake advise by their CSR I can't get my head around how Shopify lets an app like this on the app store also they MAKE YOUR STORE LAG AND BECOME SLOWER,... I contacted support and is a nightmare im for real 100% STAY AWAY THIS APP IS TERRIBLE....SAVE YOUR TIME, RESOURCES, PATIENCE AND MONEY THIS GUYS ARE TERRIBLE AND HAVE SUCH TACTICS TO TRICK YOU VIA CHAT YOU CAN SPEND 1HOURS OR YOUR TIME DEALING WITH LIES AND GETTING THE RUN AROUND, THEY BEG FOR REVIEWS AT THE BEGGING OF THE TRIAL AND ACT ALL NICE BUT ONCE THATS OVER GET YOUR SEATBELTS ON COZ THE TRUE NATURE OF THIS APP COMES TO PLAY AND IS SCARY TO SEE SUCH SERVICE.
Thank you for your feedback.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
We have gone through the chat transcripts and found that you want to get the quota of your emails increased to approximately 4,000 plus contacts. Please note that we have introduced different plans for sending the email to a certain contact limit. This is why our support team suggested the best plan that would suit you in accordance with the number of contacts you have. I apologise if there was some miscommunication.
We believe in transparency and that is why you see a banner on your admin page to increase the limit of your email contacts if you wish to.
However, we have forwarded your request to our team so that the limit can be increased for your emails. Our team will contact you via email shortly to assist you.
Customer satisfaction is always the number one priority for us, hence we would like to take another opportunity to live up to your expectations.
We appreciate your understanding in regard to this matter and regret the inconvenience caused to you.
Regards,
Neelima Aggarwal
Team Automizely
This app is amazing and very easy to setup in order to get call to actions and other great marketing flows setup in minutes. I now have great user experiences with excellent incentives to offer new and returning customers. Highly recommended!
This plugin is very comprehensive. Not only can I do email marketing, but I can also sing and sing. For me, these functions are very comprehensive. It would be even better if the shopping cart recovery time can be reduced to 1 minute.
Huge bad app, overcharge me $89 and $119. email sender never set up for me , no one help for real things , always wrong things , very bad app , please dont use this at all
Thank you for sharing your feedback with us.
I apologize for the inconvenience caused regarding the sender's email verification and billing charges.
As you said that you didn't use the features, I verified that we had already taken steps toward a refund for the previous two months, waiting for your confirmation. However, I'm sending a mail with the steps in regard to verifying the sender's email. We kindly ask that you let us know your availability to fix the problem.
Since you are a valued customer, we constantly strive to provide a wonderful experience. Knowing that our service fell short of your expectations makes us very sad.
Looking forward to hear from you.
Regards,
Team Automizely
Sadhan was great with me, he was patient in explaining the email information.
Great job! I appreciate your help.
I was provided with fantastic customer service by the team at Automizely. I highly recommend them to anyone with a Shopify store.
The experience is good, the operation is simple, and it is perfect for our website. Not only can the countdown be realized, this allows me to reflect on some product information here.
Its great to find an app that is really easy to use and very intuitive. I´m very happy with the results!! For sure is a must have. Also with the support team you will never get lost.
Great support! Had a question they resolved right away! Would love if there was a bit more freedom and flexibility in the email design. Its a great, easy to use tool as is however!
I am using this app to increase my sales because one of my IG friends recommended it. I am loving it already. It really is free and I am so surprised and excited! Support was awesome as well (which is rare for free stuff).