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So far the app is working well, but then again, I did just download it. I'm not very fond of my agent pressing for a review. I've had this app dowloaded for all of 45 minutes and after answering 1 question for me, Shahvaz was down my throat about a review. I didn't answer for 1 minute and Shahvaz came back telling me to send a message once I was done with the review. I just brushed it off and was going to leave a review after I've gotten a feel of the app and the agents/customer service. I asked a second question and was given the answer very quickly, but once again Shahvaz brought up leaving a review. The agents should at least try to make the customers feel as though they are really there to help because they want to and don't mind it, not because they want some grand review. Anyway, so far the app isn't causing any problems and has what I need, but we'll see what happens later on down the road. As for AfterShip & Automizely, train your agents you have for Automizely - 30+ Free Apps to do and be better.
Thank you for sharing your valuable feedback. At Automizely we never force or press our customers to leave reviews. We sincerely apologize for the bad experience you had. The feedback has been forwarded to the concerned team. The team will work on improving our training and make sure these incidents won't be repeated in the future.
In case you have any query or feedback, do reach out to us on the chat option available on your account or email us at support@automizely.com
Kind regards,
Mudit
ayeeeeayeeeeayeeeeayeeeeayeeeeayeeeeayeeeeayeeeeayeeeeayeeeeayeeeeayeeeeayeeeeayeeeeayeeeeayeeeeayeeeeayeeeeayeeeeayeeeeayeeeeayeeeeayeeeeayeeeeayeeee
has a good customer support, and very easy to use I really the app , im not so good at technology so for me it was easy
I am really loving it so far! Quick response with customer service and easy to use! You must try it out!
Support was great and the app is very good. I used it to send my customers lots of emails and i highly suggest it !
Support staff Abishek was really helpful and did his best to help me. I feel assured having such a reliable team behind my back!
NICE APP. THE ONLY THING THAT I DON'T LIKE IS THAT THE EMAIL POPUP SHOWS UP AT BOTTOM OF SCREEN ON MOBILE DEVICE. I ALSO WANT HELP REMOVING THE WATERMARK.
Thank you for the feedback. You have the functionality to remove the powered by AUtomizely bu upgrading your account. Please see if that helps.
I used it to help me do Ad popups and the popup looks fantastic. Really easy to work with and nice UI
Mega gute App... bin wirklich absolut zufrieden mit der Leistung. Sie ist einfach und intuitiv zu bedienen. Mit dieser App hat man keine Kopfschmerzen. Bin sehr zufrieden
Customer service was quick and helpful. I would recommend this app to anyone trying to add pop-ups to their site!