评论 (2,486)

整体评分
4.8
每个评分等级的数量
  • 90% 的评分是 5 星
  • 6% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 2% 的评分是 1 星
2024年12月17日

This won't let me use a gmail address as a business email. My business uses a gmail account...

Read Me SA
南非
3分钟 人在使用应用
AfterShip已回复 2024年12月18日

Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our ...

2020年5月14日

Really disappointed with this app, it pushes features and notifications automatically. Even the basic functions do not function at all. It seems that they are aiming for everything and achieving nothing.

Conscious Chemist
印度
9个月 人在使用应用
AfterShip已回复 2020年6月1日

Hello,
Thank you for your feedback. Our app is designed in such a way that you have the option to disable the features that you do not want to be published. Please help me ...

编辑时间:2021年10月14日

The service today was horrible. I asked very direct questions and all I got back was, you can do that. It wasn't until I said that their service was terrible did they FINALLY give me a direct answer to a direct question

Drink Italian
美国
7个月 人在使用应用
编辑时间:2021年9月26日

I've had this APP since March and WAS very impressed with the features and customer service and I recommended this app to other people. The customer service at the time seemed really good. The automated features seem to work well. It was also FREE. Shortly after I got the app I saw they added new plans and I asked them if this applied to me and I was told that I along with others would be ...

Stone Field Shaving Company Ltd.
加拿大
6个月 人在使用应用
编辑时间:2019年11月30日

I really want to give this more star's but I think there is something wrong with. it. On my most recent campaign I had over 8k Subscribers yet I got 0 clicks on the push notifications. I have sent over 24k emails with Automizely and my click rate is lower than .5%. I Installed another App which only has 300 subscribers and I got 25 clicks running the first campaign. I LOVE Aftership Returns ...

Tetramode® | Psy Styles
美国
3个月 人在使用应用
编辑时间:2023年2月3日

All your emails and texts now have to be reviewed by them before sending. It took one of my campaigns 3+ hours to be approved. By that time my sale was over when it went out to my customers. You can't send out a last minute newsletter anymore. Support had no sense of urgency to get my campaign reviewed asap. Also no resolution of crediting back for those emails that were wasted.

Innovative Lash
加拿大
2个月 人在使用应用
AfterShip已回复 2023年2月3日

Thank you for sharing your feedback with us.
First of all please accept my sincere apology for the experience you had. This is not the experience we want to provide to our ...

编辑时间:2021年6月10日

Not only is the app brilliant, tons of features to help effectively market your business but the support is also top notch. Edit: Dropping to 3 stars after some usage the app is very glitchy. Emails don't send, pop ups don't work and work randomly, customers discount codes not working. Support used to be good, now its just "I need time to look into this" and you never hear anything back, nor are ...

VYBE
加拿大
大约2个月 人在使用应用
2024年2月8日

Customer Service from Karan was amazing. I literally would not have been able to fix my problem without Karan. However, the app itself is a bit confusing on a mobile device.

Dhahabu Essence
美国
22天 人在使用应用
AfterShip已回复 2024年2月9日

Thanks for your valuable feedback. We are glad you liked our app and customer service.

Please accept my apology for the experience difficulties with the mobile version.We are ...

2021年9月10日

Sadly never got it working. Their support is all over the place - over the course of a week i had to re- explain the same issue to 5 different members of support. One member would tell me the situation is complex and needs 48 hrs - When I messaged the next day to check the progress to a new support member, I would have to start from the beginning. Repeated this process 5 times.

CushionPop
英国
15天 人在使用应用
AfterShip已回复 2021年9月10日

It is really unfortunate that your issue was not dealt with utmost priority. However, this is not the experience we want to provide to our users.

You are our valued user, and ...

编辑时间:2021年7月15日

My abandonment emails aren't sending properly (when I do test the email). Also, takes forever to send. Personally, for me, it's not worth it.

EazyFold
英国
1天 人在使用应用
AfterShip已回复 2021年7月18日

It is unfortunate to know that you did not have the best experience using our app.

We are assigning a support executive to provide you assistance and make your experience ...