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I was in need of assistance and Rai promptly replied. He was determined to ensure that I received the utmost care. We scheduled a zoom call and he guided me through the process. I've encountered numerous issues with similar applications in the past, but nobody offered any help. I am thrilled to have found this app and I feel extremely optimistic about the success of my business. Thank you Rai for being so helpful and kind!
Has been a terrific tool for our new business. Easy to use and provides a number of optimization features all in one app.
I've had a wonderful experience so far. Great app! Outstanding customer service!! Highly recommended!
The best part is, it is kind of an all-in-one APP. It has so many things included. It is free for all the basic features which a startup needs. Thanks team
Do not use this app. Just use the free Shopify Email app instead, because:
1) It randomly loses my progress when I'm working on an email campaign. You have to manually save every 5 min. Are we back in 90s now?
2) Buggy user interface all around.
3) Rude and unhelpful support. I'm a web developer. I know how easily some of these bugs can be fixed, especially for a big company like theirs. The support person always ignores my suggestions and blames me for their lack of best practices.
4) Shopify Email is free and has most of the same features you need. I have 2000+ contacts that I send emails out on a regular basis. This app has been incredibly difficult to work with. I really tried to work with Automizely for weeks, because only they had the features I needed. Not any more.
Thank you for sharing your feedback.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
You are our valued user and we always aim to deliver a great experience. We are very disappointed to know that our service did not meet your expectations. We will investigate the reason for the concern that you have raised to understand where we have fallen short of your expectations.
We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as you will be contacted via email shortly.
We regret the inconvenience caused to you.
Regards,
Neelima Aggarwal
Team Automizely
I love using this app! It has so many valuable features and the support team is huge, they are here to help! Amazing.
Automizely can very well increase marketing for Shopify stores.
Customer service can solve all problems for you.
This app has been easy to use, support has been very responsive, and served its function well. Highly recommend!
great help and suport
I used it to make newsletters. The customer support team responded so quickly and solved all my problems!