Automizely Email Marketing,SMS , 6,213 則評價
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This app is great. I made all my pop ups and added a bar. The web push doesn't seem to work but I think it is still in beta. Pretty awesome for something still in beta if true.
Hello,
Thank you for the feedback. Please let me know under which section are you facing issue for web push(Data Report, campaign, welcome notification). You need to have the option enabled in order for it to work.
Thanks
Team AfterShip
I have just started this app but all seems good so far, easy to use and fast response. The layout looks clean and all functional so far.
I am glad to know that you are enjoying our app. In case you face any issues while using the app, please don't hesitate to contact us back and your issue will be dealt with utmost priority.
Our Support Team is available 24/7 to help you with all the issues you might face while finding your way around the app.
Regards,
Rupam Sarma Tamuli
From Automizely Marketing Team
This app has been extremely useful for marketing. Popups work well, emails work great. We use it every month for our newsletter and it works flawlessly. Support has been extremely helpful when I've had a question Would recommend. EDIT: While this app has definitely done everything it needs there is an annoying and sometimes inconvenient process you need to abide by. Every couple of months you need to re-verify your account to be able to send to over 300 contacts. This process takes anywhere from 6 - 24 hours. While I understand the process it can affect your ability to send emails during this time. So like myself when I had a product launch and I needed to re-verify, it threw off the time line because of the tedious process. While support seemed helpful and apologetic when I explained the situation unfortunately there was nothing they could do to speed up the process and it left me waiting for them to verify my account which was rather frustrating. Unfortunately it was also the case that I was told 6 - 12 hours for verification and then when I contacted them they said end of day the following day.
Thanks for your valuable feedback. We are glad to know about your suggestion and this would definitely be looked into. It is our constant endeavor to delight our users. We will try our best to ensure that your experience with us becomes a 5 star one.
We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@automizely.com
Our Support Team is available 24/7 to help you with all the issues you might face while finding your way around the app.
Thanks and regards,
Rupam
Team Automizely Marketing
Quick customer service! Wish there was more help person to person, instead of just sending links to articles.
I understand you want more support in Automizely Marketing. I apologize for the inconvenience this has caused to you. I would request you to please tell us what we can help you with in near future and what are your expectations using Automizely Marketing. We will try our best to assist you on the same. Our Support Team is available 24/7 to help you with all the issues you might face.
Regards,
Rupam
Hi there, leaving a review b/c I cannot figure out how to contact ya'll. I just created a pop up on my website but the emails aren't being synced to my costumers/email subscribers in shopify. Please assist. Thank you.
Hello,
I have checked your Account and found that the option to send emails has been disabled. Please go to this URL to enable it and post that your subscribers will start receiving them: https://conversions.automizely.com/emails
Thanks
Team AfterShip
I enjoy this app, but on the mobile app its not displaying all of my shop's categories & where is the customer service? Can someone help me with this?
Hello,
Thank you for your feedback. We have written to you separately to cater to the concern highlighted by you.
Thanks
Team AfterShip
i can´t send message to my costumers, i can´t connect it to my shopify strore
Hello,
Thank you for your feedback. Could you please help us receive the error or elaborate on the issue related to store connection. Looking forward to your response.
Thanks
Team AfterShip
Just set up this feature today. Excited to see results. The process was easy and seems like a great marketing tool.
Hello,
Thank you for your feedback. Please let us know if you are through with your testing and good with the app. Please highlight any issues that we would love to address. If all looks good, please take a minute to revisit the review and provide us with the 5-star rating to encourage us.
Thanks
Team AfterShip
So far I like this app, it does what it says it will do. Although I wish there was more customization allowed. **UPDATE TO DEVELOPER**
Biggest challenge is customizing emails. It would be nice to be able to send emails to specifics customers based on tags, products, etc.
Hello,
We acknowledge your feedback and our team is working hard to make the app more user friendly.
Your suggestions play a significant role in this process.
You can share, what type of customization are you expecting so that we can assist you better?
Regards,
Mukul Saxena
When I set it in the app, it always relocates to the landing page, I hope to improve this problem，help