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This won't let me use a gmail address as a business email. My business uses a gmail account...
Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our ...
Really disappointed with this app, it pushes features and notifications automatically. Even the basic functions do not function at all. It seems that they are aiming for everything and achieving nothing.
Hello,
Thank you for your feedback. Our app is designed in such a way that you have the option to disable the features that you do not want to be published. Please help me ...
The service today was horrible. I asked very direct questions and all I got back was, you can do that. It wasn't until I said that their service was terrible did they FINALLY give me a direct answer to a direct question
I've had this APP since March and WAS very impressed with the features and customer service and I recommended this app to other people. The customer service at the time seemed really good. The automated features seem to work well. It was also FREE. Shortly after I got the app I saw they added new plans and I asked them if this applied to me and I was told that I along with others would be ...
I really want to give this more star's but I think there is something wrong with. it. On my most recent campaign I had over 8k Subscribers yet I got 0 clicks on the push notifications. I have sent over 24k emails with Automizely and my click rate is lower than .5%. I Installed another App which only has 300 subscribers and I got 25 clicks running the first campaign. I LOVE Aftership Returns ...
All your emails and texts now have to be reviewed by them before sending. It took one of my campaigns 3+ hours to be approved. By that time my sale was over when it went out to my customers. You can't send out a last minute newsletter anymore. Support had no sense of urgency to get my campaign reviewed asap. Also no resolution of crediting back for those emails that were wasted.
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First of all please accept my sincere apology for the experience you had. This is not the experience we want to provide to our ...
The app works seamlessly and customer service was very quick to remove Automizely branding, but I am pretty horrified by how rude my service rep was in trying to get me to leave a review. He said, "I helped you. write the review now" immediately after I agreed to write it in the morning as it is late at night for me. He even deleted that message after the fact and lied about saying it, which is ...
It is unfortunate to know about your experience in the recent interaction with our support service. However, this is certainly not what we want our users to go through. ...
Not only is the app brilliant, tons of features to help effectively market your business but the support is also top notch. Edit: Dropping to 3 stars after some usage the app is very glitchy. Emails don't send, pop ups don't work and work randomly, customers discount codes not working. Support used to be good, now its just "I need time to look into this" and you never hear anything back, nor are ...
Another update: I just sent another message to their live chat regarding another problem ( app can't fetch data for emails and other tabs,.. so not even sure if customers are receiving purchase and welcome emails... ) and guess what? live chat went from " online " to " network unavailable ", they disconnected the live chat and now it's not showing up anymore... I'm going to uninstall this app... ...
Mobile App do not work how it should work, not all products are displaying in app at home page and also in products collections! you need to make it better! Also you should make product search area where people can search for products! Please make this as soon as possible. Thanks have a nice day
Hello,
Thank you for sharing the feedback. We see that you have had a good experience with the app, could you please elaborate on the issue related to the mobile app that you ...