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Hi, I used this app for a few days but I'm afraid I will uninstall it soon. The app really seems promisor, however I think it is still in the early days so it doesn't really fit our business. I was impress with all the features they offer, but I was then very disappointed how they really work. The push notifications show your shopify url, your marketing campaigns have no analytics apart from email opening and Opening Rates (which I'm not entirely sure if it means what I think it means), the birthday emails are pretty cool! However they do not have an option to upload the birthdays of our current customers. They can also create an app for you, but people have to download a sort of MarketPlace app and once they open it looks like its a basic store of yours. That us pretty cool, but we didn't like the fact that our customers had to download an app that its not ours original. If you don't mind that then the app feature is gonna be cool. Their pop us do not have an option to only show on certain pages, I also think this is something more specific to us than to most of people, so maybe this app does fit many.
The app always worked well, no glitches at all and very smoot. The customer service was also a 3 out of 5. I really appreciate their patience to all my question but seems after a while they were ignoring some of my questions, telling me they would check something for me but never actually came back with an answer, however they answered 80% of our questions so I would say it is not entirely bad. If the above stuff I mentioned to not bother you then this app is actually good.
Hello,
I acknowledge your feedback and would like to make your experience better.
One of our experts will get in touch with you so that we can explain every feature in a detailed manner.
Regards,
Mukul Saxena
I have just set up this app and I tried to use "Welcome e-mails" ( I subscribed to my shop site but Welcome message wasn't sent and I received nothing) What's wrong? How I can be sure that other features work appropriately?
Hello,
The reason that the email was not sent because there are currently no pop-up subscribers in your account. I had sent a test email, pls let me know if you have received it.
App works, but i was a bit disappointed to know that I cant access any of the collected email addresses. All i can do is send them pop ups, not emails (yet, they say). If you're okay with that, this app will work well for you.
Hi, I keep getting this message -"Cannot read property 'app' of undefined" not pulling images in on social proof pop up - please let me know what this means? Thank you!
Hello,
Thank you for your feedback. Could you please help us receive the Account email address so that we could check and help you with the fix.
Thanks
Team AfterShip
I used this app for pop ups, I really like the customer service, I would like more services added to the free format.
Still getting familiar with it but it is easy to use and simple. It is actually fun to use, hussle free editing
Hello,
Thank you for sharing your feedback. Please let us know if you have tested the app and satisfied with it. Please take a minute to revisit the review and provide us with a 5-star rating if you are satisfied with the app.
Thanks
Team AfterShip
It's great to have people help you online - I wish mobile pop up was able to show image as well as text
Thus far, I enjoy the app, SERIOUSLY! The only concerns I have is the conversions page freezes & I have to refresh upon clicking on it. Also, if I click "save", I would only want it to save on that page, not take me to the very beginning to put me in a position of clicking "edit" again.
I use this app to help me set automatic email on Shopify...I am still testing it...but so far I think it's quite useful...
Thanks for your valuable feedback.
We are glad to know that our app met your expectations so far. It is always nice to know the requirements of our users so that we can meet their future expectations and provide an engaging experience.
We are open for each recommendation or feedback from our users to make their experience great.
If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.
You can always contact us via the live chat option available on your account or email us at support@automizlely.com
Regards,
Team Automizely
Thanks for the App.
I love that it more or less have it all. But there still alot of stuff i like to se been added. Like way more stettings and costuming controls
Hello,
Thank you for the feedback. We have been adding the customization options and will keep doing so per your suggestion.
Thanks
Team AfterShip