Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy-to-use email automation, segmentation, A/B testing, and SMS marketing tools. They appreciate the customizable email templates, detailed reporting, and personalized messaging based on customer behavior. The app's integration with stores and free features are seen as major benefits. Customer service is consistently described as quick and responsive. This app is particularly valuable for businesses aiming to expand their customer base and boost revenue.

November 25, 2019

So far so good, it seems to do what it says on the tin. I only downloaded the app today but it was easy to install and use.

ancoofficial
United Kingdom
About 1 year using the app
December 13, 2019

I just installed this app. I am yet to use it. Will leave a second review after testing out the functionality of the app

Newzorra
United States
About 1 year using the app
September 17, 2020

Design are cool.
I had a problem and the support was very reactive.
Still have to test all the features , but for the moment everything is ok

Oh Neny
France
About 1 year using the app
AfterShip & Automizely replied September 18, 2020

Glad to know you had good experience with the app/support. Please let us know how can we earn a 5-star rating here.

July 13, 2021

The app was very easy to use and integrate. It allows for customization which is very cool. I look forward to see the results.

SNKRS N Tees
United States
About 1 year using the app
AfterShip & Automizely replied July 13, 2021

Thank you for your kind words.

Glad that your experience with us has been great. We are open to any suggestion that you may have. Please let us know if you have any recommendation that makes your experience with us worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account.

Regards,
Nitish
Team Automizely

October 4, 2021

J'aime vraiment beaucoup cette application. Elle est simple d'utilisation, et permets de faire de jolis visuels facilement. Le service client est toujours très réactif par chat et a tout heure, merci beaucoup pour ça !

MV Design & Co
France
About 1 year using the app
AfterShip & Automizely replied October 4, 2021

Merci pour vos précieux retours.

Nous sommes heureux de savoir que vous avez aimé notre application et que vous l'avez trouvée utile.

Nous sommes ouverts à toutes suggestions si vous en avez. Il est toujours agréable de comprendre les besoins de nos utilisateurs afin de pouvoir répondre à leurs attentes et leur offrir une expérience engageante.

Si vous avez besoin d'aide avec l'application, n'hésitez pas à nous contacter. Notre « équipe d'assistance » est disponible 24h/24 et 7j/7 pour vous aider. Vous pouvez toujours nous contacter via l'option de chat en direct disponible sur votre compte.

Nous ferons de notre mieux pour nous assurer que votre expérience avec nous vaut une note de 5 étoiles.

Salutations,
nitish
Équipe automatiquement

December 8, 2020

The app looks amazing! Easy to use and free plan available. Also I appreciate the very helpful customer service.

Boulangerie Artisanale Chez Dora
Canada
About 1 year using the app
AfterShip & Automizely replied December 8, 2020

Thank you for your kind words. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

You can always reach out to us via the chat option available on your account or email us at support@automizely.com. We are available 24 X 7.

Kind regards,
Mudit

February 8, 2021

When testing on an android device, looking at the year. It is not easy to tell that it's clickable to scroll down the year. On an OS device there are options to see a carrot to the right and the options are completely different. This could make or break someone signing up for my email catch and affect it not usable and the product not helpful at all. When talking with customer service/IT we were able to use screen shots of the difference between devices and show visually what was different and cause the issue. I hope to see a change so going forward this doesn't deter my potienal customers

The Scented Porch
United States
About 1 year using the app
Edited December 10, 2020

I just downloaded this app it was super easy and help was there immediately. I'm hoping it helps my site.

Alasia Marie
United States
About 1 year using the app
June 8, 2021

Thanks very much for the prompt assistance. The team was very helpful and quick with providing me with the assistance I needed.

Manifest Creative Co
Australia
About 1 year using the app
AfterShip & Automizely replied June 8, 2021

Thanks for your valuable feedback. We are glad to know about your suggestion and this would definitely be looked into. It is our constant endeavor to delight our users. We will try our best to ensure that your experience with us becomes a 5 star one.

Regards,
Rupam
Team Automizely

March 3, 2022

fast and efficient customer service. This application meets the needs of my company with our shopify store

Sober krew shop
Canada
About 1 year using the app
AfterShip & Automizely replied March 3, 2022

Thanks for your valuable feedback.

We are pleased to know that you are happy with the customer service support and the app as it meets your business requirements.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizlely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam Sarma Tamuli
Team Automizely