Reviews (6,385)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and conversion rates with its real-time updates and promotional tools. It's noted for being user-friendly and easy to set up, offering features like email campaigns and automation tools that effectively support various marketing needs. The app is reliable, and the support team, including noted members like Jai, Karan, and Shaim, is quick to resolve issues, providing exceptional customer service. Merchants appreciate how the app enhances customer satisfaction and streamlines communication.

November 18, 2023

It has a slight learning curve for those who have not used online marketing and email in this way before. I am growing more confident with the features as time goes on.

Vera Wilson Shops
United States
4 months using the app
AfterShip replied November 20, 2023

Thanks for your valuable feedback. We are glad that you found our app useful and easy.

Great to hear that you’re growing more confident with the features over time! Learning a new approach to online marketing and email can indeed have a slight curve, but your progress is fantastic.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team Automizely

May 28, 2021

I am just now using this app but I contacted support and they got the problem solved in a matter of minutes! I cant wait to use this more!

Sultry Anarchy Boutique
United States
4 months using the app
AfterShip replied May 28, 2021

Thank you for your valuable feedback. We are pleased to know that your issue has been addressed promptly.

Please help us with your recommendation to make your experience excellent.

Automizely Team

February 26, 2021

I just have yet to really experience the full compabilities with this app. SO far so good. I did notice no integration option from the email pop up to my mailchimp. I may have missed this feature. Other than that I do appreciate the quick customer service.

VRNSHOP
United States
4 months using the app
AfterShip replied February 28, 2021

Thank you for your kind words.

We have forwarded your suggestion of Mailchimp integration to the concerned team. We are really eager to make your experience a 5 star one.

Automizely Team,

August 25, 2021

Ravi was very helpful and patient. He walked me through all steps to ensure that I got the problem solved.

Snobbish Luxe
United States
4 months using the app
AfterShip replied August 25, 2021

Thanks for your kind words. Glad we were able to assist you with your concern today. Your appreciation will be shared with Ravi to keep him motivated to help and support our valuable merchants like you.

Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Nitish Kumar
Team Automizely

May 30, 2021

So far so good. Customer service is quick, user (merchant) interface is easy and intuitive. Still setting it up, will be back to leave a detailed review later on.

dresspeachy
Australia
4 months using the app
AfterShip replied May 31, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better and a 5 star one.

Regards,

Rupam

Automizely Team

May 22, 2020

so far so good great app to use if you want to add those special features to your page to boost sales and customer interaction

Goodiesgiftshop
United States
3 months using the app
Edited May 20, 2020

Really good app, excepct for the branding on the side animation "recently bought". Wish I could remove their branding.

EMS.Sixpad
Portugal
3 months using the app
March 3, 2021

Easy to install, easy to design what you want, so far works good for me. The reason why I'm giving 4 stars instead of 5 is because I'm new using the app (installed today on my website) so I need to see how the app interact in general. What I like is that the support is 24/7, gold point.

MJJ Beauty
United States
3 months using the app
AfterShip replied March 3, 2021

Thank you for sharing your valuable review. Do let us know if you have any feedback or suggestions for us.

You can always reach out to us via chat option or email us at support@automizely.com.

Kind regards,
Sumit

March 26, 2022

The person that helped me out with my problem was very quick and understood what the issue was. She was able to help me straight away.

Aramoana Gifts
New Zealand
3 months using the app
November 3, 2020

So far so good. I think pop ups come in handy in luring clients to stay. I am hoping to see good results to up my rating.

Slopper Global
South Africa
3 months using the app
AfterShip replied November 3, 2020

Thank you for sharing your valuable comments.

Let us know if you have any further questions. You can contact us at support@automizely.com (24X7).

Best Regards,
Sumit