Reviews (6,385)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and conversion rates with its real-time updates and promotional tools. It's noted for being user-friendly and easy to set up, offering features like email campaigns and automation tools that effectively support various marketing needs. The app is reliable, and the support team, including noted members like Jai, Karan, and Shaim, is quick to resolve issues, providing exceptional customer service. Merchants appreciate how the app enhances customer satisfaction and streamlines communication.

November 29, 2020

love it 5 stars best thing that was ever creative. It will help your business tremendously. I recommend it

Eyepeacelashes
United States
About 2 months using the app
AfterShip replied November 29, 2020

Hello,

Thank you for your feedback.

Our support team is available 24*7. Please feel free to reach us if you need any further help.

Regards,
Mukul Saxena

Edited August 5, 2021

Great App! Conversion Tools are wonderful and email templates are user friendly! Very easy to customize to your liking and to represent your brand!

Chic Me Casually
United States
About 2 months using the app
AfterShip replied August 5, 2021

Thanks for sharing your valuable feedback.

We are open to any suggestions. Please let us know if you have any suggestion that makes your experience with us worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@automizely.com

Regards,
Neelima Aggarwal
Team Automizely

July 7, 2021

A nice app allow you making good pop-ups. Easy and useful. You can also remove brand label while you are rate it.

Megafonya Store
United Kingdom
About 2 months using the app
AfterShip replied July 7, 2021

Thanks for sharing your valuable feedback.

Glad to know that this app is serving you well. Please let us know if you have any suggestion that makes your experience with us worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account.

Regards,
Team Automizely

Edited June 16, 2020

Must have app very good Very good for capturing emails and sending news letters to your customers and subscribers. Excellent app.

Best Buy Deals Global
United Kingdom
About 2 months using the app
AfterShip replied June 19, 2020

Hello,
Thank you for the appreciative feedback. Please help us receive a 5-star review if you are completely satisfied with the app. It will help us boost our confidence and would encourage us with the improvisation.
Thanks
Team AfterShip

March 6, 2022

L'application est très propre visuellement, et facile a comprendre. Il manque juste 2,3 options pour les professionnel qui ont des très grosse marque.

MADYSON BROWN
Switzerland
About 2 months using the app
AfterShip replied March 7, 2022

Merci pour vos précieux commentaires.

Nous sommes heureux de connaître votre expérience avec notre application.

Il est toujours agréable de connaître les exigences de nos utilisateurs afin que nous puissions répondre à leurs attentes et offrir une expérience engageante. 

Nous visons continuellement à améliorer l’application et à travailler sur les suggestions qui nous sont données par nos utilisateurs. Ainsi, à l’avenir, vous serez heureux de voir plus de fonctionnalités améliorées pour améliorer votre expérience avec l’application.

Si vous avez besoin d’aide avec l’application, n’hésitez pas à nous contacter. Notre équipe d’assistance est disponible 24h / 24 et 7j / 7 pour vous aider. 

Vous pouvez toujours nous contacter via l’option de chat en direct disponible sur votre compte ou nous envoyer un e-mail à support@automizlely.com

Cordialement,
Neelima Aggarwal
Équipe Automizely

February 21, 2022

This is good app but not good enough, because I can't add any popup for my new products, but good for subscription and discount.

bambursa
Türkiye
About 2 months using the app
AfterShip replied February 22, 2022

I am sorry to know that you are not happy with the fact that you are unable to add any popup for your new products.

Thanks for your valuable feedback. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam Sarma Tamuli
Team Automizely

December 16, 2021

Customer support is quick to respond and very helpful. The newsletter content customization could be just a bit more versatile, like removing spaces between sections to create something continuous. Other than that, a pretty good app.

Manga Bound
United Arab Emirates
About 2 months using the app
AfterShip replied December 16, 2021

I am glad to know that you are happy with the customer service support. Thanks for your suggestion about the newsletter content customization could be just a bit more versatile, like removing spaces between sections to create something continuous.

Your feedback has been registered. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam Sarma Tamuli
Team Automizely

October 24, 2023

Easy to use and customer service got back to me right away, took care of my request with no issues. Thanks so much!

Matthias Media - resources for disciple making
United States
About 2 months using the app
AfterShip replied October 25, 2023

Thanks for your valuable feedback. We are glad you liked our app and customer service.

It is always nice to understand your requirements so we can meet your expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

Edited July 19, 2020

NICE APP. THE ONLY THING THAT I DON'T LIKE IS THAT THE EMAIL POPUP SHOWS UP AT BOTTOM OF SCREEN ON MOBILE DEVICE. I ALSO WANT HELP REMOVING THE WATERMARK.

Crown Jewels
Canada
About 2 months using the app
AfterShip replied August 7, 2020

Thank you for the feedback. You have the functionality to remove the powered by AUtomizely bu upgrading your account. Please see if that helps.

Edited July 13, 2021

happy with the overall experience this guys are providing.
App look promising will try their features and update

Ride A Light
Australia
About 2 months using the app
AfterShip replied July 13, 2021

Thank you for your kind words.

We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account.

We will try our best to ensure that you experience the best customer support.

Regards,
Rupam
Team Automizely