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Greaet!Happy that i can add a beautiful products page to my store like this instead of manually looking on the original page.
Was once good but is now lousy.
They have reverted to using ai and it is impossible to talk to a human being.
Their new page builder is a mind stuff which is made worse by their stupid ai.
Their app is heavily integrated in to my website but I will look to disengage from them.
Since they can not help me going forward, they will be left behind.
Thank you for sharing your feedback.
We want to assure you that our AI is designed to address basic inquiries, and there is always the option to chat with a live agent directly from the chat window by clicking on the "Talk to Agent" button, which was how the chat was routed to one of our support team member with whom you later confirmed that the issue was resolved.
As a valued merchant using AfterShip Page Builder since the last few years, your partnership is important to us.
We've sent a follow-up email to discuss further if you are still facing any issues with the application.
We look forward to assisting you.
Regards
Philips
AfterShip Support
As a newcomer to the app, I found it to be quite impressive! The simplicity, helpful customer service, chat option, and the fact that it’s free have all contributed to the positive experience.
Thank you for taking the time to share your valuable feedback with us.
We truly appreciate your feedback and are thrilled to hear that you find it impressive, appreciate the simplicity, helpful customer service, and enjoy the chat option.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
Easy to use, and support is absolutely excellent.
A great tool to customize your website. Assistance is very helpful and speedy. Highly recommend.
The program is really easy to use and they have super nice customer service. Always reply in time. Looking forward to more functions in the future.
very good customer service，very patient in sloving problems，thank you ! recommend！recommend！recommend！
AMAZINGcustomer service team! absolutely wonderful SERVICE! i am more than pleased with the app! I AM A VERY HAPPY MERCHANT WHO USES THIS APP QUITE OFTEN FTOM PAGE BUILDER TO POP UPS THIS APP IS A GOD SENT
Easy to set up and use, does everything it's supposed to. I hope it has more templates in the future, but it's ok as it is.
This app used to be great but after acquisition by Aftership it has been turned into a nightmare. Beware!! Using this app might make you lose your will to live. Customer support is equally horrendous.
Thank you for your feedback. I am sorry to hear that our application and support was not able to meet your expectations.
Please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users.
We're already working on this concern and it'll not take long to fix it. We'll update you over the chat and email too.
Also, please note that we've just rebranded the name of our app from Automizely to AfterShip.
I appreciate your understanding regarding this matter and regret the inconvenience caused to you.
Regards,
Team Automizely