AfterShip Personalization

Amazing customer service. The app has already increased AOV and I'm yet to try out everything. Had a technical issue but thats now been resolved without any fuss. Would recommend.

best Customer service Akanksha she helped me with everything i need thanks to her

Got charged two months in a row after deleted the app. App did not work for us at all - even though Aftership tried set this up. Would not recommend

False advertising - If I could give zero stars I would. I set up the free plan thinking it was free until I got 50 orders per month or extra $200 in sales FROM THE APP as it advertises. I spent the time setting everything up and didn't realise it had been deactivated after a couple of weeks (not sure exactly when as I wasn't notified) even though I had generated no income from the app, or reached 50 orders per month in that time. I contacted support to help but they told me it's only a free trial for 14 days regardless of number of orders and revenue. I pointed out the 50 orders/$200 in sales and the advertising on this page, but they refused the free plan and only said they could extend the free trial for another few weeks. Then I'd have to choose a paid plan even if I didn't have 50 orders per month or an extra $200 in income from the app. This is NOT the definition of a free plan at all so don't waste your time installing and setting it up.

This app is a must-have! It's easy to use and the customizations for the checkout pages and post/purchase etc are real value-adds. The support team are quick to assist if you need any help.
Highly recommend this app!