AfterShip Personalization

I use this app from Feb.12th and delete on Apr.7th, I send feedback and
pictures to them and after they send a email to ask my email address, nobody give me the answer about my questions for a week, whatever I say nobody give me the feedback.
I delete this app but still paying for them, the payment didn't not stop.

Really nice app for upsell and cross sell in the cart, during checkout and post-checkout. One of the few apps taking advantage of the new Shopify Cart Customizations. Their customer support is also top notch. I have requested features that they have quickly built for our team such as the ability to add a message banner into the checkout page. Would highly recommend.

False advertising - If I could give zero stars I would. I set up the free plan thinking it was free until I got 50 orders per month or extra $200 in sales FROM THE APP as it advertises. I spent the time setting everything up and didn't realise it had been deactivated after a couple of weeks (not sure exactly when as I wasn't notified) even though I had generated no income from the app, or reached 50 orders per month in that time. I contacted support to help but they told me it's only a free trial for 14 days regardless of number of orders and revenue. I pointed out the 50 orders/$200 in sales and the advertising on this page, but they refused the free plan and only said they could extend the free trial for another few weeks. Then I'd have to choose a paid plan even if I didn't have 50 orders per month or an extra $200 in income from the app. This is NOT the definition of a free plan at all so don't waste your time installing and setting it up.