Automizely Product Reviews , 3.377 Rezensionen
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The app isn't quite what I needed (I wanted to be able to customize the review questions), but the customer support team was great!
I can see that you are not happy with the app as you are unable to customize the review questions. I apologize for the inconvenience.
However, thank you for your valuable feedback about the customer support team.
Your feedback has been registered. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com
We will try our best to ensure that you experience the best customer support.
Regards,
Rupam Sarma Tamuli
Team Automizely Reviews
Product review Cant be Visible To All Custom Landing pages and Some Shopify themes ,
I asked for help and They Refused to Add link to website Saying " You need a Paid Plan " How can someone buy the plan without help of developers and see the theme to himself? All they do is send you links and you try at your own. i can send all screenshots on the conversations.
after saying that i will screenshot the chat and share my honest reviews they asked me to give developer the access , Now im waiting 2 days Becasue my case is not priority as i am still on trial verson.
they Helped people when they launched to get good reviews and now its opposite
Thank you Sandiya for you support setting up all the app, great service! App has all the mandatory functions.
Great app and excellent support! Good for beginners and professionals. Helped me to build my website.
This App is a most have for any business. The support team is amazing. Great service over-all. Will recommend this 100%.
Really helpful team. I had few questions about my account and Aditi was there to assist. For a new ecommerce, this service is a great way to start with reviews.
Great support, helped me with what I needed quickly gave a lot of support to resolve all of my issues. Thanks!
Had a little trouble with set up, But admin helped me instantly with screen shots of how to move forward. All working great now
I try a lot of app but every app has some bug(integration or not free). it's working great. better than all. thanks for creating it.
I had a rocky start with the app importing reviews from the csv files. The support was not helpful at all. Once I figured out how to do it, without the help of their support, the support was helpful with the installation of the widgets and answering general questions about the app functionality. If they had helped me with the import, I'd give them 5 stars, as the app itself is fine.
Thanks for your valuable feedback. I am sorry to hear that you didn't find the support helpful.
We are glad to know that you liked our App. We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Team Automizely