Note globale
4,9
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
Modifié le 19 octobre 2021

this app is good the support helped me quickly with my problems would look forward to more options in the future

Polartrendz | Official Website
Allemagne
Environ 2 heures d’utilisation de l’application
AfterShip & Automizely a répondu 20 octobre 2021

Thanks for your valuable feedback. I am glad to know that you are happy with the customer service support and also the app.

We are continuously aiming to improve the application and work upon the suggestions given to us. I understand you would like to add a function of uploading to the home page, rather than just the product pages.

Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com.

Regards,
Rupam Sarma Tamuli
Team Automizely

17 mai 2021

The products is not exactly same as ours.It would be better if I can edit picture and comments,or I want to select reviews manually,not automatically.Is it possible?

dry erase buy
Chine
Environ une heure d’utilisation de l’application
AfterShip & Automizely a répondu 18 mai 2021

Thanks for your valuable feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

It is our constant endeavor to delight our users. We will try our best to ensure that your experience with us becomes a 5 star one. We will try to implement your request to edit picture/comments and selecting reviews manually in the near future.

Regards,
Rupam
Team Automizely Reviews

Modifié le 12 décembre 2021

Perfect customer support! I love it but the app needs lots of improvements like you cant filter by languages, while importing, cant translate, need to do manually one by one with google help as I did, time-consuming, and it hides reviewer names which are very disappointing and the display setting is worst cant change the number of display reviews in one row and cant set how many rows should be seen it's only navigate left to right

BingoBarks
Royaume-Uni
Environ une heure d’utilisation de l’application
AfterShip & Automizely a répondu 13 décembre 2021

We are pleased to know about your experience with our customer service support.

I can see that the app needs a lot of improvement like you can't filter by languages while importing, can't translate, need to do manually one by one with google help, and it hides reviewer names which are very disappointing and you are unable to change the number of display reviews in one row and can't set how many rows should be seen.

I am sorry for the inconvenience this has caused you. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team.

We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.

You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com

Regards,
Rupam Sarma Tamuli
Team Automizely

Modifié le 21 septembre 2021

Very helpful & easy to use app. I wish it was more customizable (more font options for pre-made emails & better able to sync with Shopify Themes). I love the way automizely is set up, though. Customer support is always super responsive and helpful. Just got the app so I have a lot to learn!! Will change to 5-stars if it works re: generating more reviews/business.

Boob-eez
États-Unis
Environ une heure d’utilisation de l’application
AfterShip & Automizely a répondu 21 septembre 2021

Thanks for your valuable feedback. I am glad to know that you are happy with the customer service support and also found the app user-friendly and helpful.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com.

Regards,
Rupam
Team Automizely

9 février 2021

I have been using Automizely services for my store and their customer service is great. Any time I have a question, they are right there with a answer.

Babs Botanicals Ltd.
États-Unis
Environ une heure d’utilisation de l’application
AfterShip & Automizely a répondu 9 février 2021

Thank you sooo much for your support all the time!! 🤟

27 août 2021

Very helpful customer service.Thanks. Very helpful customer service.Thanks.Very helpful customer service.Thanks.

The Grooming Lab Co.
Australie
Environ une heure d’utilisation de l’application
AfterShip & Automizely a répondu 28 août 2021

Thanks for your valuable feedback.

We are pleased to know that we were able to meet your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. 

You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Neelima Aggarwal
Team Automizely

28 février 2022

This APP is great, the function is very powerful, it perfectly solves the problem of our website, it is very easy to operate, if there is any problem, please contact the service team directly, the speed of solving the problem is very fast, thank you

fyystore
R.A.S. chinoise de Hong Kong
Environ une heure d’utilisation de l’application
AfterShip & Automizely a répondu 4 mars 2022

We are pleased to know about your experience with our app and also the customer service support is fast and helpful.

We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.

You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com

Regards,
Rupam Sarma Tamuli
Team Automizely

1 décembre 2021

This app has almost everything that I was looking for to automate product reviews for my website including the ability to automatically send out review requests after orders have been fulfilled/delivered. The only thing it doesn't have is the ability to send out emails for orders that took place prior to the app being installed. Tech support responded within seconds when I had questions. Would definitely recommend!

Fulcrum Design
États-Unis
Environ une heure d’utilisation de l’application
AfterShip & Automizely a répondu 1 décembre 2021

Thanks for your valuable feedback.

We are pleased to know about your experience with our app and support team.

It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team.

We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.

You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com

Regards,
Neelima Aggarwal
Team Automizely

2 mai 2022

Still waiting to see how the app will work once customers start to leave their reviews on my products. The chat feature to get support was quite helpful and understanding of issues I as initially having and helped me work through them.

Lydia Jean's Little Ghost Shack
États-Unis
41 minutes d’utilisation de l’application
AfterShip & Automizely a répondu 2 mai 2022

Thanks for your valuable feedback about the app and its features.

We are glad to know that you liked our app. We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Team Automizely

1 septembre 2022

So far so good. the support team was really helpful in getting us setup. We look forward to using the app to collect review from our future customers.

I Belong to a POet
Canada
34 minutes d’utilisation de l’application
AfterShip & Automizely a répondu 2 septembre 2022

Feedback like this makes it all worth it! Thanks for taking the time to write that. We post regular updates and product info on our social media channels. Feel free to follow along 😁